topic Re: Auto pay $2 credit in Get Support

Auto pay $2 credit

Alinaw — Wed, 05 Jan 2022 14:25:05 GMT

I did not receive a credit on my September bill.

Re: Auto pay $2 credit

popping — Sun, 06 Oct 2019 17:56:57 GMT

@Alinaw wrote:
I did not receive a credit on my September bill.

Please post a screenshot of your payment history masked out your personal info.

We will take a look what had happened.

Re: Auto pay $2 credit

Lar — Sun, 06 Oct 2019 18:21:47 GMT

@Alinaw I've had it happen many times in a row. Contact the mods to have a look at your account. After they looked at mine it's been good since.

Contact the mods at the ? lower right of screen. Cheers

Re: Auto pay $2 credit

cheowk — Sun, 06 Oct 2019 18:24:43 GMT

just contacted them, i think have go wait for them to reply.

Re: Auto pay $2 credit

Alinaw — Sun, 06 Oct 2019 18:28:40 GMT

Re: Auto pay $2 credit

hairbag1 — Sun, 06 Oct 2019 18:44:12 GMT

Click the ? in lower right side of screen to start process of contacting a moderator. They'll make the correction as long as you had a valid credit card on your account at time of renewal.

Re: Auto pay $2 credit

popping — Sun, 06 Oct 2019 19:28:53 GMT

@Alinaw

PM did not give you the autopay $2 on your September renewal.

Create a moderator support ticket using the ? button at the right hand bottom corner of this page. Moderator wait time is up to 2 days.

Moderator will manually add $2 to your account as available fund which can be used for next renewal.