topic Re: Xplornet and Public Mobile compatibility? in Get Support

Xplornet and Public Mobile compatibility?

Apex — Wed, 05 Jan 2022 14:24:56 GMT

Hello,

I have satellite internet through Xplornet in a rural area of Ontario at my cottage. Prior to switching to Public Mobile I was with Telus mobility and when I was at my cottage I would still be able to use my Telus mobility cellphone, connect to cellular network using Xplornet, and send messages via SMS and make telephone calls. Now that I am with Public Mobile I cannot (even though Telus owns public Mobile).

Is there something in my cellphone settings / carrier settings that I need to change in order to have access to this function?

Thank you for your help and time

Re: Xplornet and Public Mobile compatibility?

totalUser — Sun, 06 Oct 2019 13:30:21 GMT

Why not compare apn settings between the two.

Also even though pm is in Telus family not everything gets shared.

Also it may be useful to talk to xplornet tech support maybe they need to enable something for it

Re: Xplornet and Public Mobile compatibility?

GR — Sun, 06 Oct 2019 13:30:28 GMT

@Apex I believe with Telus you had wifi calling enabled on your cell phone so when you were connected to WiFi you could still call and text. Public mobile doesn't not have the wifi calling feature because it's the lowest plans with the least features! You have to consider if buying a cell phone booster is cheaper than going back to Telus and paying their high prices for extra features. You can get pretty good boosters on Amazon for around 200$

Re: Xplornet and Public Mobile compatibility?

GinYVR — Sun, 06 Oct 2019 14:13:09 GMT

@ApexI would recommend moving to Koodo if you are trying to save money from Telus.. instead of the lowest tier Public Mobile.. Koodo has calling over wifi.

Re: Xplornet and Public Mobile compatibility?

brid0nca — Sun, 06 Oct 2019 15:42:17 GMT

If you can give me the area your cabin is at, I can find where the nearest tower is. One of these boxes have better range than most cell phones, and you can put an external antenna on it to get even better range. https://www.koodomobile.com/phones/wireless-home-phone You might want to try a VOIP app on your phone like Textnow or Fongo. You can get Public Mobile to forward to those services. Those will work with Xplorenet.

Re: Xplornet and Public Mobile compatibility?

computergeek541 — Sun, 06 Oct 2019 15:51:38 GMT

@Apex

SMS and phone calls do not get routed through a home internet connection. Your Xplorenet and Public Mobile services are independent of each other.

Re: Xplornet and Public Mobile compatibility?

Apex — Sun, 06 Oct 2019 16:55:36 GMT

Thanks everyone.

I suspect it was Telus Wifi calling that I was accessing. Makes sense

Re: Xplornet and Public Mobile compatibility?

jor123 — Mon, 07 Oct 2019 14:18:34 GMT

Yeah, unfortunately there is (still) no WiFi calling or voice over LTE on PM.