topic Re: Call forwarding to USA number. in Get Support

Call forwarding to USA number.

TMS — Wed, 05 Jan 2022 14:24:54 GMT

https://www.publicmobile.ca/en/bc/get-help/articles/call-forwarding

It doesn't state that we can't forward to a USA "10 digit number".

Of course we would need an add on for long distance when forwarding.

Is this ever going to change where we can forward to a USA number?

(my fingers are crossed)

🙂

Re: Call forwarding to USA number.

gblackma — Sat, 08 Feb 2020 21:04:33 GMT

@TMS you cant forward to a Us number. Only a Cdn one. As to wether they will allow it in the future, the best person to answer that question would be a moderator . Couldn't you get a textnow Cdn number and forward your PM cell calls to it while in the U.S.?

@TMS wrote:
https://www.publicmobile.ca/en/bc/get-help/articles/call-forwarding

It doesn't state that we can't forward to a USA "10 digit number".

Of course we would need an add on for long distance when forwarding.

Is this ever going to change where we can forward to a USA number?
(my fingers are crossed)
🙂

Re: Call forwarding to USA number.

mimmo — Sat, 08 Feb 2020 21:03:07 GMT

@gblackma no need to contact mods they do not know. They are Telus employees, but do not know the future plans of PM. They are basically a call center.

The best option is forward number to textnow or fongo.

Re: Call forwarding to USA number.

kselmak — Sat, 08 Feb 2020 21:23:39 GMT

I was under impression that you can forward to us number if you have the add-on. But I never actually tried. I'll try and report back

Re: Call forwarding to USA number.

Anonymous — Sat, 08 Feb 2020 21:27:09 GMT

@kselmak wrote:
I was under impression that you can forward to us number if you have the add-on. But I never actually tried. I'll try and report back

No you can't. But we all like to test things 🙂

Re: Call forwarding to USA number.

mimmo — Sat, 08 Feb 2020 21:40:40 GMT

@kselmak from my limited understanding forwarding happens on the network level, not on the account level, thus bypassing the account alltogether. therefore the network does not know if you have a usa addon on your account to allow usa calling.

Re: Call forwarding to USA number.

kselmak — Sat, 08 Feb 2020 22:09:02 GMT

@Anonymous wrote:
@kselmak wrote:
I was under impression that you can forward to us number if you have the add-on. But I never actually tried. I'll try and report back
No you can't. But we all like to test things 🙂

Yup I did and this is was happened

The system let me set forwarding to USA 716 number.

When I try to call me phone it 'rings' 8 times and then disconnects.

There is absolutely no tracer of the phone call done at all in my history.

So my conclusion is i

1. It won't work

2. If youwant to avoid voicemail all together set your missed/busy/declined/unavailable calls to the Whitehouse. Once forwarded it will sound as if it rings and will disconnect. So many times I've read here in the community asking for something along those lines

Re: Call forwarding to USA number.

Anonymous — Sat, 08 Feb 2020 22:20:10 GMT

@kselmak wrote:
Yup I did and this is was happened
The system let me set forwarding to USA 716 number.
When I try to call me phone it 'rings' 8 times and then disconnects.
There is absolutely no tracer of the phone call done at all in my history.

So my conclusion is i
1. It won't work
2. If youwant to avoid voicemail all together set your missed/busy/declined/unavailable calls to the Whitehouse. Once forwarded it will sound as if it rings and will disconnect. So many times I've read here in the community asking for something along those lines

Yup. User @Nezgar posted a lot on this as a way to kinda disable voicemail. He usually chimes in on those questions.

Re: Call forwarding to USA number.

Nezgar — Sun, 09 Feb 2020 06:55:24 GMT

@Anonymous wrote:
@kselmak wrote:
Yup I did and this is was happened
The system let me set forwarding to USA 716 number.
When I try to call me phone it 'rings' 8 times and then disconnects.
There is absolutely no tracer of the phone call done at all in my history.

So my conclusion is i
1. It won't work
2. If youwant to avoid voicemail all together set your missed/busy/declined/unavailable calls to the Whitehouse. Once forwarded it will sound as if it rings and will disconnect. So many times I've read here in the community asking for something along those lines
Yup. User @Nezgar posted a lot on this as a way to kinda disable voicemail. He usually chimes in on those questions.

Chime!

In regards to setting the "busy/declined" conditional call forward to a US number, normally this will result in the caller getting a fast busy signal when the call is directed this way. I have found recently that when calling from a Fongo VoIP home phone line that the call "rings" 8 times as you describe, not the fast busy, but at least it still never ends up at my voicemail...

Even with the Public Mobile $50 plan that includes US calling, or the US calling add-on (specifically the holiday 400-min add-on), I have tested and confirmed you can still not forward to a US number.