topic Re: No Internet Any Thoughts or Suggestions in Get Support

No Internet Any Thoughts or Suggestions

Oneshot — Wed, 05 Jan 2022 14:24:36 GMT

Its been 3 days since my data hasn't worked.

My data is turned on so that is not the issue lol

Any ideas?

If it doesn't change soon might have to look for another service provider. Normally works fine for things that I do, like weather etc.

Re: No Internet Any Thoughts or Suggestions

Anonymous — Sat, 08 Feb 2020 15:12:48 GMT

@Oneshot

Sounds like you've consumed all your data. If you don't see a data line in your add-ons area then it's done.

Re: No Internet Any Thoughts or Suggestions

gblackma — Sat, 08 Feb 2020 15:22:05 GMT

@Oneshot You could try such things as enable updates only on WiFi . Disable background apps from using data . Check your phone to see your data usage and which apps may be the culprits. Also check your usage in your self service /my account . If you still have a problem with the data disappearing, then contact a moderator and explain your situation . Click on the green questionmark in the white circle at the bottom right of your screen. This connects to the autobot Simon . Type moderator and follow the prompts to get to one (CLICK on account specific question and human and submit a ticket)

Re: No Internet Any Thoughts or Suggestions

Dunkman — Sat, 08 Feb 2020 15:34:04 GMT

@Oneshot

More details would be helpful. Ie. which plan?

If you still have data in your overview page(add on section), few things to try:

reboot phone

network reset

toggle airplane mode on, then off.

If you have no data left, either wait for next renewal, buy a data add on or switch to another plan immediately (forfeit whatever remaining in your account). You could renew your plan earlier but you will need moderator help.

Re: No Internet Any Thoughts or Suggestions

Oneshot — Sat, 08 Feb 2020 15:43:21 GMT

rebooted phone

forget that it is a computer

thanks

Re: No Internet Any Thoughts or Suggestions

Oneshot — Sat, 08 Feb 2020 15:44:37 GMT

no plenty of data 5G

rebooted phone seems to be fine now

thanks

Re: No Internet Any Thoughts or Suggestions

Oneshot — Sat, 08 Feb 2020 15:45:19 GMT

I rebooted phone working now

will look into your ideas also

thanks

Re: No Internet Any Thoughts or Suggestions

gblackma — Sat, 08 Feb 2020 15:46:09 GMT

You are welcome @Oneshot . Glad that we could help you. Have a great weekend.

Re: No Internet Any Thoughts or Suggestions

Anonymous — Sat, 08 Feb 2020 15:47:29 GMT

This was one of my feedback items to the feedback survey...we don't know who someone replied to.

Re: No Internet Any Thoughts or Suggestions

Oneshot — Sat, 08 Feb 2020 15:49:56 GMT

yes I see that, as I replyed to each of the 3 people who gave me ideas

just like I am replying to you lol

Re: No Internet Any Thoughts or Suggestions

Anonymous — Sat, 08 Feb 2020 15:53:10 GMT

@Oneshot wrote:
yes I see that, as I replyed to each of the 3 people who gave me ideas
just like I am replying to you lol

@OneshotSo Oneshot...we work around that by doing one or all of the above. I clicked the Quote button after clicking the Reply button of the individual post. I also tagged you with the @ sign which by default gives you a notification up top with the bell icon. And least useful, just your username.