topic Puk number in Get Support

Puk number

Hawkishere — Wed, 05 Jan 2022 14:23:58 GMT

Need puk number

Re: Puk number

gblackma — Fri, 07 Feb 2020 20:14:19 GMT

@Hawkishere if its the SIM puk code Contact a moderator . Click on the green questionmark in the white circle at the bottom right of your screen . This connects to the autobot Simon . Type moderator and follow the prompts to get to one. (CLICK on account specific question and human and submit a ticket

@Hawkishere wrote:
Need puk number

Re: Puk number

Anonymous — Fri, 07 Feb 2020 20:14:35 GMT

@Hawkishere wrote:
Need puk number

There are several variations of puk number. What exactly is your phone saying? What make/model/submodel is your phone?

Re: Puk number

Triguy — Fri, 07 Feb 2020 20:16:42 GMT

Here is a detailed explanation by one of the Oracle's Luddite. "SIM network PIN blocked. Enter SIM network PUK." is asking for the phone’s (often Samsung) “master code" after entering the wrong code too many times. Samsung and/or your previous carrier can give you this. "SIM network unlock PIN" is asking for your previous carrier's unlock code - just contact them with your IMEI and they'll give it to you. If you enter this incorrectly too many times, you'll get the error message above. “PIN unlock key (PUK)” is a SIM-specific code used to prevent unauthorised use of a SIM card. The PIN (Personal Identification Number) enables secure access to the SIM card and network. It is provided with your SIM card. If the PIN code is entered incorrectly 3 times, the phone is locked (except for emergency calls) and requires a PUK (Personal Unlock Key) to reactivate it. Once the PUK is recovered and validated, you will be asked to choose a new PIN. Only Public Mobile's moderators can give you this type of code, which the device manufacturer cannot. Public Mobile's moderators can be contacted at the following address: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 Caution! If the PUK is entered incorrectly ten times in a row, the SIM card becomes unusable.

Re: Puk number

CannonFodder — Fri, 07 Feb 2020 20:25:40 GMT

@Hawkishere This type of topic can be a bit confusing, because of differing terminology used by different phone manufacturers. As @Anonymous mentioned, you should verify EXACTLY what the phone is saying before you proceed. Here's a list I scooped from the 'net, of some of the various terminologies, and what they're actually asking for:

Terms used to refer to "Screen Locked":
---------------------------------------
Enter Passcode (iPhone)
Enter PIN
Enter Unlock PIN
Enter Password to Unlock
Use Fingerprint or Enter PIN
Enter Pin Code
Enter Password

Terms used to refer to "SIM Card Locked":
-----------------------------------------
SIM card PIN
SIM PUK
PUK Locked
PIN code Blocked Enter PUK code
SIM card has been locked. Enter PUK1 code
Enter SIM card PUK
PUK code
Enter PUK code

Terms used to refer to "Network Locked":
----------------------------------------
Network Unlock Code
SIM Network Unlock PIN
Network Control Key
SIM PUK code
Master Unlock Code
SIM network PIN blocked
Network Pin