topic Re: $10 plan in Get Support

$10 plan

missorange — Wed, 05 Jan 2022 14:23:34 GMT

I saw the annoucement said the plan will expire on Oct 6. so my question is if I have the $10 plan, I suspend my service on Oct 7, resume the service in Nov, Can I still get $10 plan? Thanks

Re: $10 plan

Triguy — Thu, 03 Oct 2019 15:06:45 GMT

You can still keep the plan. I think you won't be able to setup a new account or if you change plans then you can't change back to it.

Re: $10 plan

GR — Thu, 03 Oct 2019 15:08:25 GMT

@missorange yes, you're account stays for 90 days before it closes so you'd be good just suspending it for a month or so

Re: $10 plan

popping — Thu, 03 Oct 2019 15:09:55 GMT

@missorange wrote:
I saw the annoucement said the plan will expire on Oct 6. so my question is if I have the $10 plan, I suspend my service on Oct 7, resume the service in Nov, Can I still get $10 plan? Thanks

You will keep your $10 plan as long as you re-activate your account within 90 days after suspension. Don't wait until the 90th day to do it just in case there is PM server issues.

Re: $10 plan

totalUser — Thu, 03 Oct 2019 15:24:15 GMT

I never tried doing it but I believe if you report it lost you should not be penalised for it you are not going in default. I also believe if phone is lost the autopay should not kick in, but you could turn it off manually just in case.

Can anybody confirm this please

Ps.Make sure you reactivate it within 90 days and you should have your plan back

Re: $10 plan

cellphoneuser1 — Thu, 03 Oct 2019 15:24:46 GMT

@missorange wrote:
I saw the annoucement said the plan will expire on Oct 6. so my question is if I have the $10 plan, I suspend my service on Oct 7, resume the service in Nov, Can I still get $10 plan? Thanks

Plan doesn't change when suspended. You only lose the plan if you change it or if account is closed.

Re: $10 plan

popping — Thu, 03 Oct 2019 17:01:43 GMT

@totalUser wrote:
I never tried doing it but I believe if you report it lost you should not be penalised for it you are not going in default. I also believe if phone is lost the autopay should not kick in, but you could turn it off manually just in case.
Can anybody confirm this please
Ps.Make sure you reactivate it within 90 days and you should have your plan back

IIRC. If you have available fund enough to cover your plan fee, PM will take money out of available fund in your account on your next renewal day. If you report your phone lost/stolen, your account will be suspended and PM will not use your available fund to renew your plan.

Re: $10 plan

Dkloo2 — Thu, 05 Dec 2019 03:30:44 GMT

How do I keep my $10 plan??

Re: $10 plan

Dunkman — Thu, 05 Dec 2019 03:32:25 GMT

@Dkloo2 wrote:
How do I keep my $10 plan??

@Dkloo2

We need more details to help. Describe your situation, etc...

Re: $10 plan

Anonymous — Thu, 05 Dec 2019 03:33:47 GMT

@Dkloo2 wrote:
How do I keep my $10 plan??

Along with the other old thread you found...just let the plan renew and you keep it.

Re: $10 plan

Dkloo2 — Thu, 05 Dec 2019 03:34:33 GMT

In overview it says Plan expired

Re: $10 plan

Dkloo2 — Thu, 05 Dec 2019 03:35:26 GMT

But in overview it says plan expired

Re: $10 plan

Anonymous — Thu, 05 Dec 2019 03:36:28 GMT

@Dkloo2 wrote:
In overview it says Plan expired

You might be wondering about the date display change they did somewhat recently. Your plan has always said that on renewal night. Just let it renew on its own.

Re: $10 plan

Dkloo2 — Thu, 05 Dec 2019 03:38:45 GMT

Ok! So the $10 plan still good??

Re: $10 plan

Anonymous — Thu, 05 Dec 2019 03:40:23 GMT

@Dkloo2 wrote:
Ok! So the $10 plan still good??

Yes. I have a couple phones with that plan.

Re: $10 plan

hairbag1 — Thu, 05 Dec 2019 03:41:13 GMT

@Dkloo2 wrote:
Ok! So the $10 plan still good??

If the $10 plan has been your plan up to now...it's still your plan now. When you wake up in the am...all will be ok as long as your valid credit card is on your file and Autopay is activated.

Re: $10 plan

Anonymous — Thu, 05 Dec 2019 03:46:11 GMT

@Dkloo2 wrote:
Ok! So the $10 plan still good??

I should add a couple provisos...

1. if your services are working then yes it will renew to the same plan with either Available Funds or autopay.

2. if your service has been sitting unused for several months and in suspension then the plan will stay with you only up until 90 days after suspension. After that you're no longer a customer.

Re: $10 plan

Dkloo2 — Thu, 05 Dec 2019 03:50:31 GMT

Re: $10 plan

Dkloo2 — Thu, 05 Dec 2019 03:51:26 GMT

Yes

Re: $10 plan

Dkloo2 — Thu, 05 Dec 2019 03:54:43 GMT

I’ll check tomorrow