topic Re: Porting phone number from other network in Get Support

Porting phone number from other network

Selinatse3 — Wed, 05 Jan 2022 14:23:13 GMT

I just activated my PM sim card using online. Do I need to contact Rogers to port my phone number to PM?

Re: Porting phone number from other network

ChuckYeah — Thu, 06 Feb 2020 22:10:38 GMT

@Selinatse3 wrote:
I just activated my PM sim card using online. Do I need to contact Rogers to port my phone number to PM?

No, did you choose a new number or choose to port your old number during activation?

Re: Porting phone number from other network

gblackma — Thu, 06 Feb 2020 22:11:11 GMT

Have you set your my account @Selinatse3 ? You can port your Rogers number from within there using the change number link. Welcome to PM .

@Selinatse3 wrote:
I just activated my PM sim card using online. Do I need to contact Rogers to port my phone number to PM?

Re: Porting phone number from other network

Jb456 — Thu, 06 Feb 2020 23:14:18 GMT

@Selinatse3 wrote:
I just activated my PM sim card using online. Do I need to contact Rogers to port my phone number to PM?

Create a self serve account at link below

https://selfserve.publicmobile.ca/self-registration/

Log into account and click change number

Guide below

https://productioncommunity.publicmobile.ca/t5/Getting-Started/Start-Guide-Setup-Activation-Port-Data/m-p/80123#M13384

~~But who are you porting from?? For instance Koodo prepaid you need to contact Moderators to do the port~~.

Re: Porting phone number from other network

CannonFodder — Thu, 06 Feb 2020 22:55:33 GMT

@Jb456 wrote:
@Selinatse3 wrote:
I just activated my PM sim card using online. Do I need to contact Rogers to port my phone number to PM?

But who are you porting from?? For instance Koodo prepaid you need to contact Moderators to do the port.

@Jb456 See OP, which you quoted..... or were those two sentences of yours part of your pre-written blurb that you throw at all threads that require this sort of info?

Re: Porting phone number from other network

Jb456 — Thu, 06 Feb 2020 23:09:13 GMT

@CannonFodder lol no pre-written was rushing to leave work didn't pay attention to see "Rogers" so added it Koodo part sorry buddy..I'll X that part out..good looking out forum policeman 👮‍♂️🚔🚨😂

Re: Porting phone number from other network

allenw — Sat, 08 Feb 2020 09:12:25 GMT

No, your old carrier is not responsible for transferring over your phone number, they wouldn't be able to do so. You can complete your port in with the Rogers Account # and your Rogers Phone Number through the self serve menu under My Account on Public Mobile's Website (The one we're on right now). The Rogers Account # is a series of 9 digits found in your online bill in your email or an old copy of their paper bill in the top left hand corner. Alternatively, you can call into Rogers Customer Service and authenticate yourself over the phone or visit a Rogers Store with Valid Government Issued Photo ID to request for the account number.