topic Porting number from CIK in Get Support

Porting number from CIK

hyd108pm — Wed, 05 Jan 2022 14:23:02 GMT

How can I transfer my number from ClK to PM, I already have a PM temporary number .has anyone done it? thanks

Re: Porting number from CIK

oglat — Thu, 06 Feb 2020 20:46:01 GMT

https://productioncommunity.publicmobile.ca/t5/Getting-Started/why-i-got-text-message-to-complete-the-sim-and-activation-online/m-p/392273?search-action-id=40124154165&search-result-uid=392273

This is what u got when searched the community.

In your place I would initiate the port from the selfserve, it seems possible

Re: Porting number from CIK

Jb456 — Thu, 06 Feb 2020 20:03:09 GMT

@hyd108pm wrote:
How can I transfer my number from ClK to PM, I already have a PM temporary number .has anyone done it? thanks

Log into your self serve account ..click change number..

Re: Porting number from CIK

gblackma — Thu, 06 Feb 2020 20:25:35 GMT

@hyd108pm what type of phone Is this? Voip landline? According to @oglat 's link above, it has been done. So, initiate the transfer as @Jb456 recommended and if you receive a message from PM indicating a stuck port or requiring more information, contact a moderator. Click on the green questionmark in the white circle at the bottom right of your screen . This connects to the autobot Simon . Type moderator and follow the prompts to get to one (CLICK on account specific question and human and submit a ticket)

@hyd108pm wrote:
How can I transfer my number from ClK to PM, I already have a PM temporary number .has anyone done it? thanks

Re: Porting number from CIK

Triguy — Thu, 06 Feb 2020 20:57:08 GMT

Here is a guide about porting. https://productioncommunity.publicmobile.ca/t5/Getting-Started/Start-Guide-Setup-Activation-Port-Data/m-p/80123#M13384

Re: Porting number from CIK

PAULRANG18 — Thu, 06 Feb 2020 21:40:12 GMT

Porting a previous number can be done after logging in to self serve. Click on change number and follow the steps provided.

Re: Porting number from CIK

computergeek541 — Fri, 07 Feb 2020 04:12:29 GMT

@hyd108pm wrote:
How can I transfer my number from ClK to PM, I already have a PM temporary number .has anyone done it? thanks

You should know that porting from VoIP can sometimes take days. When the transfer is complete, your old provider's service will stop working and Public Mobile will also send you a text message saying that everything is complete.