topic Re: Referral $10 Discount in Get Support

Referral $10 Discount

mictesting17 — Wed, 05 Jan 2022 14:22:09 GMT

I have a $15 plan since Sep 15.

My friend activated a new $40 plan on Sep 17 and used my referral code.

Friend received the $10 credit instantly.

I did not receive this $10 referral bonus...

How can I report the missing referral bonus?

Thank you very much for your help!

Re: Referral $10 Discount

Anonymous — Mon, 30 Sep 2019 20:52:10 GMT

@mictesting17 - Are you sure there was a $10 bonus available to the referer on Sept 17? I think it started on Sept 23. You should get a $1 per 30 day bonus though.

Re: Referral $10 Discount

ShawnC13 — Mon, 30 Sep 2019 20:52:28 GMT

@mictesting17 wrote:
I have a $15 plan since Sep 15.
My friend activated a new $40 plan on Sep 17 and used my referral code.
Friend received the $10 credit instantly.
I did not receive this $10 referral bonus...
How can I report the missing referral bonus?
Thank you very much for your help!

You won't get the $10 you will get $1/30 days that the person stays with PM. The $10 for both didn't start until September 23

Re: Referral $10 Discount

mictesting17 — Mon, 30 Sep 2019 20:55:43 GMT

I am not entirely sure, but my friend did receive $10 bonus creidt on Sep 17 when he activated using my referral code- so I was assuming I should have received it too.

Re: Referral $10 Discount

Anonymous — Mon, 30 Sep 2019 20:57:08 GMT

@mictesting17- The referee always gets a $10 bonus. Occasionally, there is a promotion and the referer also gets a bonus (on top of the $1/30 day bonus)

Re: Referral $10 Discount

ShawnC13 — Mon, 30 Sep 2019 20:58:28 GMT

@mictesting17 wrote:
I am not entirely sure, but my friend did receive $10 bonus creidt on Sep 17 when he activated using my referral code- so I was assuming I should have received it too.

Only during special promotional offer periods does the referrer get anything besides the $1/30 reward

Re: Referral $10 Discount

mictesting17 — Tue, 01 Oct 2019 12:50:37 GMT

Today I just activated another Public Mobile number, and used my referral code.

I used another email address to create an account for the new number.

I didn't receive $10 account credit, even though I used the referral code.

Notice says "From Sept 23 – Oct 06, 2019 refer your friend to Public Mobile and both you and your friend will receive a one-time $10 account credit!"

How can I address this issue and receive $10 credit?

Thank you so much for your helpful comments! Much appreciated!

Re: Referral $10 Discount

Dunkman — Tue, 01 Oct 2019 12:56:09 GMT

@mictesting17

It can take up to 72 hours to get referral credit, but usually within 24 hours. If more than 72 hours, then contact moderator.

Re: Referral $10 Discount

mictesting17 — Tue, 01 Oct 2019 12:57:57 GMT

Thank you! I will wait it out, and send a ticket on Friday.

Re: Referral $10 Discount

Caylea87 — Tue, 01 Oct 2019 20:10:23 GMT

I didnt recieve my 10.00 credit either and ive referred 4 people.

I went to the email option and started tying moderators and emailed them they are looking into it 🙌

Re: Referral $10 Discount

darlicious — Tue, 01 Oct 2019 20:18:32 GMT

@Caylea87 wrote:
I didnt recieve my 10.00 credit either and ive referred 4 people.
I went to the email option and started tying moderators and emailed them they are looking into it 🙌

@Caylea87 As long as all the conditions have been fulfilled and you see the $1 referral on your account under rewards the extra credit is forthcoming. Only after 72 hours has elapsed would I bother the moderators. Unless you need it for renewal I would probably wait an extra day or two over that just to give pm a chance to catch up if there is a lot of credits to apply.

Re: Referral $10 Discount

Caylea87 — Tue, 01 Oct 2019 20:22:37 GMT

It's been over a week. Just contacted them

Re: Referral $10 Discount

darlicious — Tue, 01 Oct 2019 20:51:51 GMT

@Caylea87 wrote:
It's been over a week. Just contacted them

@Caylea87 Over a week? Or one week? Are you looking for the $10 bonus credit....promo started one week ago on September 23rd anything before that would only be subject to the $1 monthly reward. Just double checking the dates with you just in case. The $1 rewards have already shown up in your account.

Re: Referral $10 Discount

Rwbear22 — Thu, 03 Oct 2019 03:25:04 GMT

Wouldn't u have to contact the support group and ask them about it

Re: Referral $10 Discount

frankieshi — Thu, 10 Oct 2019 16:19:08 GMT

Online activation only?