topic Re: How to purchase add-ons immediately in Get Support

How to purchase add-ons immediately

rich_laura — Wed, 05 Jan 2022 14:21:38 GMT

I would like to add a data add-on my account immediately. I added it and it says my account has $10 available funds. What am I doing wrong, as it is not active on my phone...

TIA

Re: How to purchase add-ons immediately

Daps — Wed, 05 Feb 2020 17:57:24 GMT

Once you add the money to your account, you can go to purchase the add-on.

You can logon your account or call 611 to make the purchase.

Re: How to purchase add-ons immediately

gblackma — Wed, 05 Feb 2020 17:57:38 GMT

@rich_laura it's a 2 step process. Add funds and then purchase the add on.

@rich_laura wrote:
I would like to add a data add-on my account immediately. I added it and it says my account has $10 available funds. What am I doing wrong, as it is not active on my phone...

TIA

Re: How to purchase add-ons immediately

Triguy — Wed, 05 Feb 2020 17:58:12 GMT

After you purchase it then you need to add it to your account.

https://www.publicmobile.ca/en/bc/get-help/articles/purchase-add-ons-through-self-serve

Re: How to purchase add-ons immediately

hycm53 — Wed, 05 Feb 2020 18:00:28 GMT

@rich_laura wrote:
I would like to add a data add-on my account immediately. I added it and it says my account has $10 available funds. What am I doing wrong, as it is not active on my phone...

TIA

Follow this step to do add-on:

https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/HOWTO-Purchasing-Add-ons/m-p/198974#M22572

Re: How to purchase add-ons immediately

kselmak — Wed, 05 Feb 2020 18:21:32 GMT

I guess technically the only way to make the purchase immediate is to already have enough funds on your balance for the purchase. Otherwise it will have to be 2 step process