topic Re: Voucher Payment in Get Support

Voucher Payment

quang231201 — Wed, 05 Jan 2022 14:19:58 GMT

Hi, I'm having issues with paying my phone plan using the voucher that I bought yesterday. The system keeps telling that my voucher is invalid. Is there anything that you guys could do ?

Thanks

Re: Voucher Payment

Dunkman — Thu, 26 Sep 2019 02:24:30 GMT

@quang231201

Maybe try calling 611 to enter the voucher number. There are two sets of numbers on vouchers, so make sure that you are entering the right number.

Re: Voucher Payment

quang231201 — Thu, 26 Sep 2019 02:30:39 GMT

I did and it also said that my voucher is invalid.

Re: Voucher Payment

hairbag1 — Thu, 26 Sep 2019 03:37:30 GMT

@quang231201 wrote:
I did and it also said that my voucher is invalid.

Sometimes when you try and fail too often, the the site won't co-operate for awhile. Give it an hour, clear your cache files, use a different browser and log in with a private window. Let us know if this helps.

Re: Voucher Payment

geopublic — Thu, 26 Sep 2019 02:46:19 GMT

@quang231201 wrote:
Hi, I'm having issues with paying my phone plan using the voucher that I bought yesterday. The system keeps telling that my voucher is invalid. Is there anything that you guys could do ?
Thanks

@quang231201 Best to submit a ticket to PM. You should include the PIN numbers.

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Re: Voucher Payment

hairbag1 — Thu, 26 Sep 2019 02:50:59 GMT

Sorry..wrong image and I can't edit it out.

Re: Voucher Payment

Anonymous — Thu, 26 Sep 2019 03:36:03 GMT

@hairbag1 wrote:
Sorry..wrong image and I can't edit it out.

@hairbag1

Edit post. Click on HTML above. Then you can edit in HTML mode.