topic Re: PUK Code in Get Support

PUK Code

rorydpowell — Wed, 05 Jan 2022 14:17:23 GMT

MY sim is PUK locked. How do I get the code to unlokc it?

Re: PUK Code

gblackma — Sat, 01 Feb 2020 21:10:42 GMT

@rorydpowell which puk do you REQUIRE. Use @Luddite list to see it https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/Unlock-Nokia-lumia-830/m-p/486178/highlight/true#M38228

@rorydpowell wrote:
MY sim is PUK locked. How do I get the code to unlokc it?

Re: PUK Code

rorydpowell — Sat, 01 Feb 2020 21:12:11 GMT

The PUK to unlock the SIM

Re: PUK Code

gblackma — Sat, 01 Feb 2020 21:13:24 GMT

@rorydpowell Contact a moderator and explain your situation . Click on the green questionmark in the white circle at the bottom right of your screen. This connects to the autobot Simon . Type moderator and follow the prompts to get to one (CLICK on account specific question and human and submit a ticket

@rorydpowell wrote:
The PUK to unlock the SIM

Re: PUK Code

Jb456 — Sat, 01 Feb 2020 21:14:09 GMT

For PUK code you have to ask moderators for it

Or private message them

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: PUK Code

rorydpowell — Sat, 01 Feb 2020 21:35:05 GMT

Thank you for the help. I really appreciate it.

Re: PUK Code

gblackma — Sat, 01 Feb 2020 21:36:17 GMT

You are welcome @rorydpowell . Glad that we could help you. Have a great weekend .

@rorydpowell wrote:
Thank you for the help. I really appreciate it.

Re: PUK Code

Triguy — Sat, 01 Feb 2020 21:52:34 GMT

Here is a detailed explanation by one of the Oracle's Luddite. "SIM network PIN blocked. Enter SIM network PUK." is asking for the phone’s (often Samsung) “master code" after entering the wrong code too many times. Samsung and/or your previous carrier can give you this. "SIM network unlock PIN" is asking for your previous carrier's unlock code - just contact them with your IMEI and they'll give it to you. If you enter this incorrectly too many times, you'll get the error message above. “PIN unlock key (PUK)” is a SIM-specific code used to prevent unauthorised use of a SIM card. The PIN (Personal Identification Number) enables secure access to the SIM card and network. It is provided with your SIM card. If the PIN code is entered incorrectly 3 times, the phone is locked (except for emergency calls) and requires a PUK (Personal Unlock Key) to reactivate it. Once the PUK is recovered and validated, you will be asked to choose a new PIN. Only Public Mobile's moderators can give you this type of code, which the device manufacturer cannot. Public Mobile's moderators can be contacted at the following address: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 Caution! If the PUK is entered incorrectly ten times in a row, the SIM card becomes unusable.

Re: PUK Code

PAULRANG18 — Sat, 01 Feb 2020 22:44:40 GMT

A moderator must be contacted to retrieve the code. Other members have outlined how to do this. This is one of many common issues within the Community.