topic Re: Transfer from Koodo in Get Support

Transfer from Koodo

bectacular — Wed, 05 Jan 2022 14:16:58 GMT

Looking for help getting my old Koodo number back.

Re: Transfer from Koodo

geopublic — Sat, 01 Feb 2020 01:37:06 GMT

@bectacular wrote:
Looking for help getting my old Koodo number back.

@bectacular

Koodo prepaid or Koodo postpaid?

Is your Koodo account currently active?

Re: Transfer from Koodo

bectacular — Sat, 01 Feb 2020 01:38:21 GMT

Post paid. I just activated my SIM 20 minutes ago. Koodo account is still active.

Re: Transfer from Koodo

kselmak — Sat, 01 Feb 2020 01:43:00 GMT

Is your Koodo account still active?

If you are prepaid or if selfserve refused to transfer it, please contact moderators

https://publicmobile.ca.ada.support/chat/

They will be able to complete it for you

If it's not active you should try activating it, then porting

For postpaid please login to your self serve, then go to plans and add-ons, then to change my number, then choose transfer number, key in the number and the form will appear.

I suggest you open your koddo account in another window to copy and paste into

Re: Transfer from Koodo

popping — Sat, 01 Feb 2020 01:39:05 GMT

@bectacular wrote:
Looking for help getting my old Koodo number back.

You ported your Koodo number to PM.

Now, you want to transfer your number back to Koodo. Am I correct?

If yes, make sure your PM number is active and ask Koodo to port your PM number back to Koodo.

Re: Transfer from Koodo

Jb456 — Sat, 01 Feb 2020 01:40:47 GMT

Log into your public mobile account if you want to port Koodo to Public Mobile.

Welcome to Public Mobile 🙂

Re: Transfer from Koodo

gblackma — Sat, 01 Feb 2020 01:40:23 GMT

Can you log into my account ? You can initiate your port from in there .Welcome to PM.

@bectacular wrote:
Post paid. I just activated my SIM 20 minutes ago. Koodo account is still active.

Re: Transfer from Koodo

bectacular — Sat, 01 Feb 2020 01:55:01 GMT

Thanks a lot!

Re: Transfer from Koodo

gblackma — Sat, 01 Feb 2020 01:57:37 GMT

You are welcome @bectacular , Glad that we could help you . Have a great weekend.

@bectacular wrote:
Thanks a lot!