topic Re: Cell signal today in Get Support

Cell signal today

Hubertzh — Wed, 05 Jan 2022 14:16:32 GMT

Hi,

I do not have any cell signal today, even I restarted my phone.

Anyone else have the same situation?

Thanks.

Re: Cell signal today

will13am — Fri, 31 Jan 2020 15:38:53 GMT

@Hubertzh , what part of the country are you in? Everything is working in the GTA. Have you checked your account to make sure it's in active status?

Re: Cell signal today

Hubertzh — Fri, 31 Jan 2020 15:46:59 GMT

Yes. My account is always active. It worked well yesterday.

I am at Montreal.

Re: Cell signal today

gblackma — Fri, 31 Jan 2020 16:00:05 GMT

@Hubertzh I would say that based upon the lack of outcry here that it's unique to you @Hubertzh . Manually select PM as your network, selecy airplane mode and restart your phone. Then take it off airplane mode. If this works, set your network back to automatically select network.

@Hubertzh wrote:
Yes. My account is always active. It worked well yesterday.
I am at Montreal.

Re: Cell signal today

zblackma — Fri, 31 Jan 2020 17:56:39 GMT

@Hubertzh if you still have no service, contact a moderator.

@gblackma wrote:
@Hubertzh I would say that based upon the lack of outcry here that it's unique to you @Hubertzh . Manually select PM as your network, selecy airplane mode and restart your phone. Then take it off airplane mode. If this works, set your network back to automatically select network.
@Hubertzh wrote:
Yes. My account is always active. It worked well yesterday.
I am at Montreal.

Re: Cell signal today

jor123 — Fri, 31 Jan 2020 19:52:58 GMT

Try restarting your phone or selecting the network again, maybe it's trying and failing to connect to another network for some reason?

Re: Cell signal today

Staliger — Fri, 31 Jan 2020 20:08:32 GMT

@Hubertzh wrote:
Hi,
I do not have any cell signal today, even I restarted my phone.
Anyone else have the same situation?
Thanks.

@Hubertzh turn on fly mode - turn of phone - take out sim card - wait for 10 mins - insert it back - turn on thone - disable fly mode. Try also to check sim in another phone if possible.

Re: Cell signal today

Hubertzh — Fri, 31 Jan 2020 22:03:48 GMT

Thanks veryone's suggestion.

Tried all the method and finally went to the apple store.

The techiniens in the apple store could not fix the problem and replaced a new iphone for me.

I just bought this iphone for less than 10 days. No one kowns what happened about it.

Anyway, this is nothing related to Public mobile. Public mobile is always great.

Thanks.

Re: Cell signal today

gblackma — Fri, 31 Jan 2020 22:11:41 GMT

You are welcome @Hubertzh . Glad we helped you realize that you had a lemon. Have a great weekend.

Re: Cell signal today

Hubertzh — Fri, 31 Jan 2020 22:13:21 GMT

Thanks very much.

Have a nice weekend.