topic Re: US Talk addon in Get Support

US Talk addon

rscully — Wed, 05 Jan 2022 14:15:40 GMT

Does the US talk add-on include roaming? I do not see any way of purchasing us roaming. I am on the Canada-wide $25 plan.

Re: US Talk addon

Staliger — Thu, 30 Jan 2020 19:26:52 GMT

@rscully wrote:
Does the US talk add-on include roaming? I do not see any way of purchasing us roaming. I am on the Canada-wide $25 plan.

US addon is for calls made from US, so you can consider it as a US roaming addon for your basic plan. PM doesn't have any other roaming addons, like for calls from other countries: Mexico, England, France, etc...

Re: US Talk addon

gblackma — Thu, 30 Jan 2020 19:30:16 GMT

@rscully yes it does. Purchasing it is a 2 step process . First, add the funds to your account . 2nd Purchase the add on, date of travel, since it starts when added.

Upon arriving in the US, enable roaming and restart your phone.

@rscully wrote:
Does the US talk add-on include roaming? I do not see any way of purchasing us roaming. I am on the Canada-wide $25 plan.

Re: US Talk addon

Jb456 — Thu, 30 Jan 2020 19:32:24 GMT

Your U.S. coverage will include all 50 states, plus Puerto Rico and the US Virgin Islands. So, whether you are travelling to the snow-capped mountains in Alaska or to Hawaii’s sunny beaches, we will have you covered

It's two steps to buy a USA add-on..IMPORTANR NOTE when you buy one it starts right away. So buy just before leaving to USA.

Guide below.

https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/HOWTO-Purchasing-Add-ons/td-p/198974

Re: US Talk addon

Anonymous — Thu, 30 Jan 2020 19:32:32 GMT

@rscully wrote:
Does the US talk add-on include roaming? I do not see any way of purchasing us roaming. I am on the Canada-wide $25 plan.

Just to be clear...you're not talking about the 200 or 400 minute add-ons right?

There are roaming add-ons available that let you talk and text outbound and internet.

Re: US Talk addon

srlawren — Thu, 30 Jan 2020 19:44:24 GMT

@Anonymous wrote:
@rscully wrote:
Does the US talk add-on include roaming? I do not see any way of purchasing us roaming. I am on the Canada-wide $25 plan.
Just to be clear...you're not talking about the 200 or 400 minute add-ons right?
There are roaming add-ons available that let you talk and text outbound and internet.

@rscully this is an important distinction. The 200 and 400 min add-ons are for use while you're in Canada and do not include any roaming; the 10-day US Talk add-on is for use while you're in the USA and is only for roaming (i.e. you can't make calls with it to the USA while you're in Canada)

Re: US Talk addon

rscully — Thu, 30 Jan 2020 21:27:07 GMT

I want the US Talk add on when I am in the US to be able to call and receive calls

from Canada.

Re: US Talk addon

gblackma — Thu, 30 Jan 2020 21:27:11 GMT

Thanks for choosing my response as the solution @rscully . I'm glad that we could help you . Enjoy your trip .

Re: US Talk addon

Anonymous — Thu, 30 Jan 2020 22:11:38 GMT

@rscully wrote:
I want the US Talk add on when I am in the US to be able to call and receive calls
from Canada.

Right. Those are the roaming add-ons. Click on Purchase Add-ons from your overview page and scroll down to mostly blue area and select the add-on you want. Remember to deposit money first. It's a little non-intuitive.