topic Re: Sign in to my account in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-to-my-account/m-p/493193#M318593 <P>Working fine for me, both regular internet and mobile.&nbsp; Might have been a temporary glitch.&nbsp;</P> Thu, 30 Jan 2020 16:48:28 GMT will13am 2020-01-30T16:48:28Z Sign in to my account https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-to-my-account/m-p/493166#M318579 <P>When I try to sign in to my account for the self service it just shows a blank screen. &nbsp;Is there a problem with the page?</P><P>&nbsp;</P> Wed, 05 Jan 2022 14:15:17 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-to-my-account/m-p/493166#M318579 hmeikle 2022-01-05T14:15:17Z Re: Sign in to my account https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-to-my-account/m-p/493167#M318580 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/118356">@hmeikle</a>&nbsp;wrote:<BR /><P>When I try to sign in to my account for the self service it just shows a blank screen. &nbsp;Is there a problem with the page?</P><P>&nbsp;</P><HR /></BLOCKQUOTE><P>It would seem so. Ditto here.</P> Thu, 30 Jan 2020 16:06:12 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-to-my-account/m-p/493167#M318580 Anonymous 2020-01-30T16:06:12Z Re: Sign in to my account https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-to-my-account/m-p/493168#M318581 <P>Yep same here</P> Thu, 30 Jan 2020 16:07:17 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-to-my-account/m-p/493168#M318581 randyguy 2020-01-30T16:07:17Z Re: Sign in to my account https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-to-my-account/m-p/493169#M318582 <P>Try clearing your cache and cookies then reboot.</P> Thu, 30 Jan 2020 16:09:31 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-to-my-account/m-p/493169#M318582 Triguy 2020-01-30T16:09:31Z Re: Sign in to my account https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-to-my-account/m-p/493170#M318583 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/118356">@hmeikle</a>&nbsp;wrote:<BR /><P>When I try to sign in to my account for the self service it just shows a blank screen. &nbsp;Is there a problem with the page?</P><P>&nbsp;</P><HR /></BLOCKQUOTE><P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/118356">@hmeikle</a>&nbsp; I just tried it and it works so give it another try.</P> Thu, 30 Jan 2020 16:11:55 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-to-my-account/m-p/493170#M318583 geopublic 2020-01-30T16:11:55Z Re: Sign in to my account https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-to-my-account/m-p/493171#M318584 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/67479">@randyguy</a>&nbsp;, <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/118356">@hmeikle</a>&nbsp;, @Anonymous</a>&nbsp;, I just signed into mine. Google browser on a Samsung AndroidTable. Are all your phone's working properly? Or is this only a&nbsp;<STRONG>my account&nbsp;</STRONG>login issue? What device are you using to sign in on? Ie phone etc.</P> Thu, 30 Jan 2020 16:14:21 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-to-my-account/m-p/493171#M318584 gblackma 2020-01-30T16:14:21Z Re: Sign in to my account https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-to-my-account/m-p/493172#M318585 <P>Web page is not responding. It seems to be backend issue.</P> Thu, 30 Jan 2020 16:12:48 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-to-my-account/m-p/493172#M318585 eric_m 2020-01-30T16:12:48Z Re: Sign in to my account https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-to-my-account/m-p/493173#M318586 <P>Same Issue here.&nbsp;</P> Thu, 30 Jan 2020 16:13:53 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-to-my-account/m-p/493173#M318586 jsmarjara 2020-01-30T16:13:53Z Re: Sign in to my account https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-to-my-account/m-p/493174#M318587 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/117195">@gblackma</a>&nbsp;wrote:<BR /><P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/67479">@randyguy</a>&nbsp;, <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/118356">@hmeikle</a>&nbsp;, @Anonymous</a>&nbsp;, I just signed into mine. Google browser on a Samsung AndroidTable. Are all your phone's working properly? Or is this only a&nbsp;<STRONG>my account&nbsp;</STRONG>login issue?</P><HR /></BLOCKQUOTE><P>W10 laptop Firefox and Edge...blank page...still. I was just looking to see what the OP saw to reply. I don't care at the moment.</P><P>&nbsp;</P><P>Edit: and Chrome that I rarely use</P> Thu, 30 Jan 2020 16:17:12 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-to-my-account/m-p/493174#M318587 Anonymous 2020-01-30T16:17:12Z Re: Sign in to my account https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-to-my-account/m-p/493175#M318588 <P>I'm still getting blank page.</P> Thu, 30 Jan 2020 16:16:35 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-to-my-account/m-p/493175#M318588 hmeikle 2020-01-30T16:16:35Z Re: Sign in to my account https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-to-my-account/m-p/493179#M318589 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/118356">@hmeikle</a>&nbsp;wrote:<BR /><P>I'm still getting blank page.</P><HR /></BLOCKQUOTE><P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/118356">@hmeikle</a>&nbsp; Where are you located? It's working in Ontario.</P> Thu, 30 Jan 2020 16:22:23 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-to-my-account/m-p/493179#M318589 geopublic 2020-01-30T16:22:23Z Re: Sign in to my account https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-to-my-account/m-p/493183#M318590 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/73984">@geopublic</a>&nbsp;wrote:<BR /><BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/118356">@hmeikle</a>&nbsp;wrote:<BR /><P>I'm still getting blank page.</P><HR /></BLOCKQUOTE><P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/118356">@hmeikle</a>&nbsp; Where are you located? It's working in Ontario.</P><HR /></BLOCKQUOTE><P>Interior BC in my case. Using Telus SmartHub as my ISP.</P><P>&nbsp;</P><P>Edit: as expected...after a brief intermission...it works for me now.</P> Thu, 30 Jan 2020 16:26:18 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-to-my-account/m-p/493183#M318590 Anonymous 2020-01-30T16:26:18Z Re: Sign in to my account https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-to-my-account/m-p/493187#M318591 <P>I just check two of my account using Opera and Chrome browsers.&nbsp; Both of them are working ATM.</P> Thu, 30 Jan 2020 16:34:38 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-to-my-account/m-p/493187#M318591 popping 2020-01-30T16:34:38Z Re: Sign in to my account https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-to-my-account/m-p/493189#M318592 <P>Its working now!</P> Thu, 30 Jan 2020 16:35:30 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-to-my-account/m-p/493189#M318592 hmeikle 2020-01-30T16:35:30Z Re: Sign in to my account https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-to-my-account/m-p/493193#M318593 <P>Working fine for me, both regular internet and mobile.&nbsp; Might have been a temporary glitch.&nbsp;</P> Thu, 30 Jan 2020 16:48:28 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-to-my-account/m-p/493193#M318593 will13am 2020-01-30T16:48:28Z Re: Sign in to my account https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-to-my-account/m-p/493195#M318594 <P>Congrats <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/118356">@hmeikle</a>,&nbsp; I'm going out on a limb and saying aliens <span class="lia-unicode-emoji" title=":alien:">👽</span>fixed it. Are all the accounts now working again? So choose a solution that best helped you. And welcome to PM.&nbsp;</P> Thu, 30 Jan 2020 16:55:45 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-to-my-account/m-p/493195#M318594 gblackma 2020-01-30T16:55:45Z Re: Sign in to my account https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-to-my-account/m-p/497596#M318595 <P>All fixed!</P><P>&nbsp;</P> Fri, 07 Feb 2020 14:43:09 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-to-my-account/m-p/497596#M318595 hmeikle 2020-02-07T14:43:09Z Re: Sign in to my account https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-to-my-account/m-p/497598#M318596 <P>Fixed!</P><P>&nbsp;</P> Fri, 07 Feb 2020 14:43:45 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-to-my-account/m-p/497598#M318596 hmeikle 2020-02-07T14:43:45Z Re: Sign in to my account https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-to-my-account/m-p/497599#M318597 <P><span class="lia-unicode-emoji" title=":banana:">🍌</span></P><BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/118356">@hmeikle</a>&nbsp;wrote:<BR /><P>Fixed!</P><P>&nbsp;</P><HR /></BLOCKQUOTE><P>&nbsp;</P> Fri, 07 Feb 2020 14:45:13 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-to-my-account/m-p/497599#M318597 gblackma 2020-02-07T14:45:13Z