topic Re: confirm that I can port a number in Get Support

confirm that I can port a number

Al67 — Wed, 05 Jan 2022 14:14:45 GMT

Hello I would like to confirm that I can port a number to Public Mobile. Freedom Mobile was unable port the number. Teenagers have outgrown their Speakout plan so we need to change but they dont want to loose their old numbers.

Thanks Al.

Re: confirm that I can port a number

dabr — Wed, 29 Jan 2020 20:08:06 GMT

@Al67 wrote:
Hello I would like to confirm that I can port a number to Public Mobile. Freedom Mobile was unable port the number. Teenagers have outgrown their Speakout plan so we need to change but they dont want to loose their old numbers.
Thanks Al.

Yes you will be able to port in your old number, but keep that account active until porting is complete. It is also advised to get a temporary PM number unitl porting has completed.

Edit: Reading other posters who were porting in from Speakout, use your tel. number for account number and you may also need to provide your PIN at some point in the activation.

Re: confirm that I can port a number

zblackma — Wed, 29 Jan 2020 20:07:19 GMT

@Al67 what type of account are you porting ? As far as I know since speakoiuut uses Rogers, the numbers should be portable. However since speakout is a prepaid service, I'm unclear as to wether you would need moderator help to port. Oracle's?

@Al67 wrote:
Hello I would like to confirm that I can port a number to Public Mobile. Freedom Mobile was unable port the number. Teenagers have outgrown their Speakout plan so we need to change but they dont want to loose their old numbers.
Thanks Al.

Re: confirm that I can port a number

gblackma — Wed, 29 Jan 2020 20:09:57 GMT

@Luddite , other Oracle's can you answer this one?

Re: confirm that I can port a number

dabr — Wed, 29 Jan 2020 20:19:19 GMT

@gblackma @zblackma Haha! I just realized you are both different posters:)

Edit: AFAIK, only Koodo prepaid requires moderators help to port as both PM and Koodo prepaid share the same backend service.

Re: confirm that I can port a number

Luddite — Wed, 29 Jan 2020 20:13:50 GMT

@Al67 Suggest you read:

for Speakout transfer: https://productioncommunity.publicmobile.ca/t5/Getting-Started/Porting-number-from-Speakout-Apply-also-to-Petro-Canada-Mobility/m-p/365194/highlight/true#M69072
for general info: https://productioncommunity.publicmobile.ca/t5/Getting-Started/BE-PREPARED/m-p/112014#M20827
do one account first and use its referral code when activating the rest
each account MUST have a unique email address, but all the rest of the account info can be the same
avoid using the same credit card more than twice a day for PM; that often triggers a lock out of the card

Enjoy the voyage with us.

The good ship "PM Adventure".

Re: confirm that I can port a number

CannonFodder — Wed, 29 Jan 2020 20:18:38 GMT

@dabr wrote:
@gblackma @zblackma Haha! I just realized you are both different posters:)

Unless one was prankin' the other, IIRC, after seeing a post recently, I believe "g" is "z junior". 😉

Re: confirm that I can port a number

dabr — Wed, 29 Jan 2020 20:20:37 GMT

@CannonFodder wrote:
@dabr wrote:
@gblackma @zblackma Haha! I just realized you are both different posters:)
Unless one was prankin' the other, IIRC, after seeing a post recently, I believe "g" is "z junior". 😉

Thanks for the info...I guess I wasn't paying enough attention!

Re: confirm that I can port a number

gblackma — Wed, 29 Jan 2020 20:20:38 GMT

Lol. @zblackma is my mother.

@dabr wrote:
@gblackma @zblackma Haha! I just realized you are both different posters:)

Edit: AFAIK, only Koodo prepaid requires moderators help to port as both PM and Koodo prepaid share the same backend service.

Re: confirm that I can port a number

Al67 — Wed, 29 Jan 2020 20:22:07 GMT

Thanks for the promt reply. So do I need to buy a Public sim card and go through the porting process to test or is there some way the numbers can be checked first. Freedom Mobile was able to check the numbers at their store and told me they could not be ported to their system.

Thanks

Re: confirm that I can port a number

dabr — Wed, 29 Jan 2020 20:23:06 GMT

@gblackma wrote:
Lol. @zblackma is my mother.
@dabr wrote:
@gblackma @zblackma Haha! I just realized you are both different posters:)

Edit: AFAIK, only Koodo prepaid requires moderators help to port as both PM and Koodo prepaid share the same backend service.

Nice! Mother & Son team:)

Re: confirm that I can port a number

dabr — Wed, 29 Jan 2020 20:26:19 GMT

@Al67 wrote:
Thanks for the promt reply. So do I need to buy a Public sim card and go through the porting process to test or is there some way the numbers can be checked first. Freedom Mobile was able to check the numbers at their store and told me they could not be ported to their system.
Thanks

There shouldn't be a problem porting as other customers previously from Speakout have ported over. I believe remembering the phone number is also your account with Speakout is important when activating a new account here.

Also it's a good idea to read the link @Luddite has posted. Good luck.

Re: confirm that I can port a number

gblackma — Wed, 29 Jan 2020 20:30:50 GMT

@dabr not really more Tigers than wolves. Here together. But we play seperately. Lol.

@dabr wrote:
@gblackma wrote:
Lol. @zblackma is my mother.
@dabr wrote:
@gblackma @zblackma Haha! I just realized you are both different posters:)

Edit: AFAIK, only Koodo prepaid requires moderators help to port as both PM and Koodo prepaid share the same backend service.

Nice! Mother & Son team:)

Re: confirm that I can port a number

CannonFodder — Wed, 29 Jan 2020 20:31:41 GMT

@dabr wrote:
@gblackma wrote:
Lol. @zblackma is my mother.
@dabr wrote:
@gblackma @zblackma Haha! I just realized you are both different posters:)
Nice! Mother & Son TAG team:)

There, I fixed it for ya..... picture Chyna & Hulk Hogan! 😉 😆 ( Bad reference, I suppose, since, apparently, Chyna died a few yrs. ago.)

Re: confirm that I can port a number

dabr — Wed, 29 Jan 2020 20:34:46 GMT

@gblackma wrote:
@dabr not really more Tigers than wolves. Here together. But we play seperately. Lol.
@dabr wrote:
@gblackma wrote:
Lol. @zblackma is my mother.
@dabr wrote:
@gblackma @zblackma Haha! I just realized you are both different posters:)

Edit: AFAIK, only Koodo prepaid requires moderators help to port as both PM and Koodo prepaid share the same backend service.

Nice! Mother & Son team:)

Haha, competition within the clan:)

Re: confirm that I can port a number

Al67 — Wed, 29 Jan 2020 20:39:29 GMT

Thanks I am a sloowww typer all those replys came while writing my last reply. So the best way is to buy 1 sim card and try, which leads to my next question where to buy the card? My local Walmart does not stock any sims and the closest London drugs is 500 miles away so I guess that leaves Amazon.

Thanks Al

Re: confirm that I can port a number

geopublic — Wed, 29 Jan 2020 20:39:40 GMT

@Al67 Porting from Speak out is not a problem. Be advised that Speakout does not use account numbers so you must use the PIN or the IMEI to port out. Make sure that you have that info beforehand and keep the SO accounts active.

Re: confirm that I can port a number

dabr — Wed, 29 Jan 2020 20:42:37 GMT

@Al67 wrote:
Thanks I am a sloowww typer all those replys came while writing my last reply. So the best way is to buy 1 sim card and try, which leads to my next question where to buy the card? My local Walmart does not stock any sims and the closest London drugs is 500 miles away so I guess that leaves Amazon.
Thanks Al

You can look at this link for other options to buy a SIM: https://www.publicmobile.ca/get-started

Re: confirm that I can port a number

CannonFodder — Wed, 29 Jan 2020 20:49:10 GMT

@Al67 wrote:
Thanks I am a sloowww typer all those replys came while writing my last reply. So the best way is to buy 1 sim card and try, which leads to my next question where to buy the card? My local Walmart does not stock any sims and the closest London drugs is 500 miles away so I guess that leaves Amazon.

Are you SURE the local Walmart doesn't have SIMs? I ask, because it's been mentioned here several times, that some Walmart stores refuse to sell SIMs to customers, UNLESS the customer does an in-store activation. I would think that you'd be able to get a SIM somewhere reasonably close by, i.e. if you have a Walmart nearby, I'd think there must be somewhere else that sells various providers' SIMs.... 🤔

Re: confirm that I can port a number

Al67 — Wed, 29 Jan 2020 20:53:01 GMT

Yes speakout uses rodgers system which in general can be ported but freedom told me there was an issue with the 600 prefix or location the number is registered to. Should have included that info in the first post sorry. Stepping out will check replies latter.

Thanks for your help