topic Re: Data in Get Support

Data

Csteeves71 — Wed, 05 Jan 2022 14:13:29 GMT

I receive bonus data in my plan. Does that mean it will use my data and once that is used then move on to my bonus data?

Thank you in advance..

Re: Data

gblackma — Tue, 28 Jan 2020 02:25:59 GMT

By bonus data, do you mean an autopay add on? Or like the 1gig bonus holiday gift?

@Csteeves71 wrote:
I receive bonus data in my plan. Does that mean it will use my data and once that is used then move on to my bonus data?
Thank you in advance..

Re: Data

Staliger — Tue, 28 Jan 2020 02:28:22 GMT

@Csteeves71 wrote:
I receive bonus data in my plan. Does that mean it will use my data and once that is used then move on to my bonus data?
Thank you in advance..

Yes, your plan data is used first, then, any gift-data. If you have plan data+autopay data, then, they are combined together in your account.

Re: Data

LovesToPM — Tue, 28 Jan 2020 02:32:36 GMT

@Csteeves71 wrote:
I receive bonus data in my plan. Does that mean it will use my data and once that is used then move on to my bonus data?
Thank you in advance..

Any bonus data that is part of your plan is consumed at the same time as your plan data.

When you logon your self-serve account, you can see your plan data and add-ons under "My Data and Add-ons".

Re: Data

popping — Tue, 28 Jan 2020 02:35:04 GMT

@Csteeves71

Your plan data and autopay bonus data will be used first.

The Christmas bonus 1GB data add-on will be used after you used all plan data and autopay data. There is no expiry date for the add-on data. Any unused add-on data will be rolled over to next 30 days cycle.

Re: Data

Csteeves71 — Sat, 01 Feb 2020 19:31:48 GMT

Used all my data this month not sure how never happened before lol 😮