topic Re: Data : I am very new to public mobile, how do you know how much GB you have on your phone? in Get Support

Data : I am very new to public mobile, how do you know how much GB you have on your phone?

Bridgette — Wed, 05 Jan 2022 14:11:51 GMT

Re: Data : I am very new to public mobile, how do you know how much GB you have on your phone?

Jb456 — Sun, 26 Jan 2020 06:04:47 GMT

Log into your self serve account and scroll down to "My Data and add-ons" it will display there...if it does not display there that means you used up all your data.

Welcome to Public Mobile 🙂

Re: Data : I am very new to public mobile, how do you know how much GB you have on your phone?

geopublic — Sun, 26 Jan 2020 06:06:36 GMT

@Bridgette Another option is to use your phone's data usage built-in app to track your data usage. Set the start date to be the same as your plan's start date. It is pretty accurate and give you a good idea on how much data you have used up.

Re: Data : I am very new to public mobile, how do you know how much GB you have on your phone?

Bridgette — Sun, 26 Jan 2020 06:11:38 GMT

Thank you so much,very helpful information.

Re: Data : I am very new to public mobile, how do you know how much GB you have on your phone?

Maggilynnd — Sun, 26 Jan 2020 11:18:23 GMT

You'll also get text message notifications at 50% 75% and 100% of data used!

Re: Data : I am very new to public mobile, how do you know how much GB you have on your phone?

Nezgar — Sun, 26 Jan 2020 17:25:41 GMT

@Maggilynnd wrote:
You'll also get text message notifications at 50% 75% and 100% of data used!

I've found that if you have a data add on, such as the the holiday 1GB add-on, you do not get any of these text notifications when your BASE data allotment reaches these thresholds.

For example with a 250MB base plan + 1024MB holiday add-on, you will be unaware of your 250MB getting used up unless you're paying close attention to the usage in the self serve portal. I presume you'll get alerts when the 1024MB add-on is reaching those thresholds...