topic puk in Get Support

puk

Moladhaile123 — Wed, 05 Jan 2022 14:10:23 GMT

hi my sim card is lock can unlock it for me

Re: puk

Moladhaile123 — Fri, 24 Jan 2020 17:30:39 GMT

can you fix it for me

Re: puk

gblackma — Fri, 24 Jan 2020 17:32:05 GMT

@Moladhaile123 Contact the moderators to do it for you. Click on the green questionmark in the white circle at the bottom right of your screen. This connects to the autobot Simon. Type moderator and follow the prompts to get to one. Welcome to PM.

@Moladhaile123 wrote:
hi my sim card is lock can unlock it for me

Re: puk

Jb456 — Fri, 24 Jan 2020 17:32:10 GMT

What is the EXACT message it says on your phone as there is multiple locks and each one has a different answer..

Sim network unlock code...sim network pin unlock.. PUK....etc

Please clarify

Re: puk

CannonFodder — Fri, 24 Jan 2020 18:13:09 GMT

@Moladhaile123 Here's a post, by one of the Oracles, with a pile of information about the various PIN unlock situations, that I suggest you read, and THEN check your phone again, to see which of the unlocks is actually required:

https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/Unlock-Nokia-lumia-830/m-p/486178#M38228

Re: puk

Triguy — Fri, 24 Jan 2020 18:23:49 GMT

Here is a previous thread with more info.

https://productioncommunity.publicmobile.ca/t5/Getting-Started/PUK-Code/m-p/423240