topic Re: New Account multiple login fails in Get Support

New Account multiple login fails

Nyha7 — Wed, 05 Jan 2022 14:06:19 GMT

New account- Sorry, your login attempt failed. Please try again.

Re: New Account multiple login fails

gblackma — Mon, 20 Jan 2020 17:21:07 GMT

Welcome to PM .Need some more information. Are you trying to set up your acount? Or set it up and cannot log into it? Thanks. Have you tried to reset your password? If you have, wait an hour and try to do so ago in using an incognito page. If you still cannot log in contact a moderator .

@Nyha7 wrote:
New account- Sorry, your login attempt failed. Please try again.

Re: New Account multiple login fails

geopublic — Mon, 20 Jan 2020 17:20:40 GMT

@Nyha7 Make sure you are entering the correct username. Make sure that CAPS are not on. If you try to many times your account will get locked so try again in an hour.

Re: New Account multiple login fails

Triguy — Mon, 20 Jan 2020 17:21:07 GMT

Try waiting an hour and log in again. You could also try the forgot password link. Try using a different browser and incognito mode. Clear your cache and cookies then reboot. If you still need assistance then submit a ticket by clicking on the question mark on the bottom right.

Re: New Account multiple login fails

LovesToPM — Mon, 20 Jan 2020 17:33:09 GMT

@Nyha7 wrote:
New account- Sorry, your login attempt failed. Please try again.

If you actvated in-store, then you will need to register your self-serve account (before you can login): https://selfserve.publicmobile.ca/self-registration/