topic Re: data usage in Get Support

data usage

Vazir — Wed, 05 Jan 2022 14:05:54 GMT

How do I know what I am using my data for ? All I see is "web 2.4 MB, 7.25 MB, etc." when, sometimes, I haven't even used my phone !!!

Re: data usage

NDesai — Sun, 19 Jan 2020 22:26:54 GMT

@Vazir Best is to check in your phone settings to see which apps used Data. There is no way for PM to know which app you are using for data. If you are using iPhone, be sure to turn off WiFi assist as it known to use data when your WiFi is weak.

Re: data usage

ChuckYeah — Sun, 19 Jan 2020 22:27:57 GMT

@Vazir What you see on your self serve account is the most exact measurement you will get. If you have a concern about its readings you are unlikely to have any success having it adjusted.

There are some entries that show 5.293 and they are from initiating a data connection (enabling data). These will be returned to you at a later time.

Re: data usage

Vazir — Sun, 19 Jan 2020 22:48:12 GMT

Thanks.

Re: data usage

Vazir — Sun, 19 Jan 2020 22:51:22 GMT

Thanks. Good to know.