topic Re: Mobile data not working in Get Support

Mobile data not working

Jasgrewal — Wed, 05 Jan 2022 14:05:51 GMT

Hi,

I recently switched from iPhone 7plus to OnePlus 7 pro.

My mobile data is not working since then.

Can someone tell me what could be an issue?

Re: Mobile data not working

popping — Sun, 19 Jan 2020 21:52:33 GMT

@Jasgrewal wrote:
Hi,

I recently switched from iPhone 7plus to OnePlus 7 pro.

My mobile data is not working since then.

Can someone tell me what could be an issue?

Enable data on your OnePlus 7 pro. Restart your phone with PM SIM card inserted to let PM configure your APN setting automatically.

If you data is still not working, manually setup your APN using

https://apn-canada.gishan.net/en/apn/public-mobile/oneplus-7 as a guide.

Re: Mobile data not working

Nezgar — Mon, 20 Jan 2020 02:12:00 GMT

And perform a network settings reset, afterwards the APN settings may automatically configure. If not, proceed with manually configuring as previously mentioned.

Should be located on settings somewhere like:

Settings > Network & Internet > tap the three dots in top right, choose "Network settings reset" > and tap "reset settings" button.

Restart of phone afterwards may be needed.