topic Re: Add-Ons in Get Support

Add-Ons

Clive2 — Wed, 05 Jan 2022 14:05:10 GMT

Simple question:-

If I add-on talk say 500Min. My plan is 30 days. I know it will roll over to the next 30 if not used.

Question being:- will it roll over 90 days if not used?

Re: Add-Ons

wetcoaster — Sat, 18 Jan 2020 23:03:57 GMT

@Clive2 wrote:
Simple question:-

If I add-on talk say 500Min. My plan is 30 days. I know it will roll over to the next 30 if not used.
Question being:- will it roll over 90 days if not used?

It stays in your account until used up. 2 days or 2 years (or as long as your account is active).

Re: Add-Ons

Staliger — Sat, 18 Jan 2020 23:15:49 GMT

@Clive2 wrote:
Simple question:-

If I add-on talk say 500Min. My plan is 30 days. I know it will roll over to the next 30 if not used.
Question being:- will it roll over 90 days if not used?

@Clive2 Yes, you are right. It will be on your account until fully used.

Re: Add-Ons

Clive2 — Sat, 18 Jan 2020 23:18:00 GMT

so if I dont use it, could be there for lets say 12months, asking because only to plans out there 30 and 90 days

Re: Add-Ons

LovesToPM — Sat, 18 Jan 2020 23:22:53 GMT

@Clive2 wrote:
so if I dont use it, could be there for lets say 12months, asking because only to plans out there 30 and 90 days

Yes as others stated, the "local" add-ons (for use in Canada) stay on your account until they are fully consumed (or until your account closes).

Re: Add-Ons

Clive2 — Sat, 18 Jan 2020 23:25:00 GMT

thx

Re: Add-Ons

geopublic — Sat, 18 Jan 2020 23:25:26 GMT

@Clive2 wrote:
so if I dont use it, could be there for lets say 12months, asking because only to plans out there 30 and 90 days

@Clive2 Yes, add-ons never expire and stay in your account until you used them up. No time limit.