topic Re: Change plan in Get Support

Change plan

MickeyMoose01 — Wed, 05 Jan 2022 14:04:38 GMT

Hi guys,

I recently just switch to Public Mobile and I choose the 40$ plan. What if I get to a point that I'm only paying 10$ a month for that plan, can I switch to the 50$ plan and I'll be paying 20$ instead of 10$?

Re: Change plan

GR — Sat, 18 Jan 2020 14:04:23 GMT

@MickeyMoose01 yes your rewards are tied to your account and not your plan. Just schedule the plan change for renewal date because If you click change right away you'll lose the remaining month and get charged a whole new month

Re: Change plan

Triguy — Sat, 18 Jan 2020 15:32:02 GMT

Here is more info about changing plans.

https://www.publicmobile.ca/en/bc/get-help/articles/change-your-plan

Re: Change plan

geopublic — Sat, 18 Jan 2020 15:47:08 GMT

@MickeyMoose01 Yes, during renewal all rewards and credits get applied first and you only have pay the remainder if there is one. If the remainder is negative it goes back to your account funds.

Re: Change plan

tweakthis — Sat, 18 Jan 2020 17:23:58 GMT

Looks like you're covered re solutions. Just want to say, "Welcome to Public Mobile." And saving money!

Re: Change plan

Tony_Xu — Sat, 18 Jan 2020 19:04:19 GMT

Welcome to PM community!