topic Re: I have a question to ask in Get Support

I have a question to ask

makkahn28 — Wed, 05 Jan 2022 14:03:45 GMT

For the Easyfone A4 Prime, I am unable to connect this to the internet, as I need to get the GPS and App Pinnie Talkie to work

Does anyone know how to get instructions on apn edit for the Easyfone A4 Prime?

Re: I have a question to ask

boundless — Fri, 17 Jan 2020 16:23:25 GMT

Take a look at this thread. You may have to switch to 3G Data mode in order for your phone to connect to PM.

https://productioncommunity.publicmobile.ca/t5/Getting-Started/Easyfone-Prime-A1-phone-not-compatible-with-Public-Mobile/td-p/396130

Re: I have a question to ask

LovesToPM — Fri, 17 Jan 2020 16:44:37 GMT

@makkahn28 wrote:
For the Easyfone A4 Prime, I am unable to connect this to the internet, as I need to get the GPS and App Pinnie Talkie to work

Does anyone know how to get instructions on apn edit for the Easyfone A4 Prime?

Great phone for seniors.

Closest info I could find, but you may have already read the manual.

https://www.manualslib.com/manual/1633033/Easyfone-Prime-A4.html?page=38#manual

Re: I have a question to ask

makkahn28 — Fri, 17 Jan 2020 16:46:43 GMT

These are the settings

Network Account:

Telus

Telus ISP

Clearnet

Koodo

when Clicking Telus,

Name Telus

Username

Passwords

Access Point sp.telus.com

Auth type Pap, Cgap, Pap or Chap, None

IP type Botrh, Ipv4, Ipv6

Gateway 74.49.0.18

Port 80

Set Homepage http://aliasredirect.net/proxy/mmsc

Advanced settings DNS address 0.0.0.0

Network type HTTP

Re: I have a question to ask

makkahn28 — Fri, 17 Jan 2020 17:11:23 GMT

I also checked the Sim and where it is, and that there's ONLY one Sim Slot, and a Micro SD Slot

Plus, the 3G is on

Re: I have a question to ask

makkahn28 — Fri, 17 Jan 2020 17:18:04 GMT

I also have Add-On Data as well

All the settings look correct. I'm stumped

Re: I have a question to ask

LovesToPM — Fri, 17 Jan 2020 17:18:37 GMT

@makkahn28 If problem persists, you may want to contact the manufacturer.

https://www.easyfone.in/contact

Re: I have a question to ask

makkahn28 — Fri, 17 Jan 2020 17:19:27 GMT

I am in contact as well with them

Re: I have a question to ask

PAULRANG18 — Fri, 17 Jan 2020 17:32:26 GMT

The phone may not be compatible with PM. Check frequency specs with manufacturer and compare with PM.

Re: I have a question to ask

makkahn28 — Fri, 17 Jan 2020 17:38:20 GMT

It is, I checked. Also, an Easyfone specialist claimed that it works as they have Canadian Easyfone users as well. Plus, I can call out and receive Calls and Text

Re: I have a question to ask

makkahn28 — Fri, 17 Jan 2020 18:52:15 GMT

I was able to now have the Data working

BUT it was Painful, and TOO MUCH Trial and Error

At least I know now what to do

Re: I have a question to ask

makkahn28 — Fri, 17 Jan 2020 18:55:19 GMT

Had to Change a wording on the Telus to Mobile Internet, then adding a phrase that was missing, http://aliasredirect.net/proxy/mb/mmsc

The mb was omitted, so had to add that in

http://aliasredirect.net/proxy/mmsc

BUT at least everything is working.

Now if it will keep like this, then I'll be pleased

Re: I have a question to ask

computergeek541 — Fri, 17 Jan 2020 20:50:29 GMT

@makkahn28 wrote:
Had to Change a wording on the Telus to Mobile Internet, then adding a phrase that was missing, http://aliasredirect.net/proxy/mb/mmsc
The mb was omitted, so had to add that in
http://aliasredirect.net/proxy/mmsc

BUT at least everything is working.

Now if it will keep like this, then I'll be pleased

That setting is for MMS. I don't believe that even needs to be set for data to work correctly and that you just wouldn't be able to send or receive multimedia messages.

Re: I have a question to ask

biju822 — Tue, 12 May 2020 18:49:43 GMT

Any chance you changed something else?

I have done everything listed in this thread and still no luck. I can only recieved and send text messages and phone calls.

I have tried with a bell and rogers sim and it works fine. just not Telus/Public mobile. I really don't want to switch providers.

Hopefully someone can help