topic Re: I don't have internet in Get Support

Re: I don't have internet

morteza — Wed, 05 Jan 2022 14:02:43 GMT

Re: I don't have internet

wetcoaster — Thu, 16 Jan 2020 01:44:34 GMT

More details please?

Is this a new sign-up?

Has data ever worked?

Does your self-serve show data available (as a line xxx/1024MB for example)?

What phone? Does it work for talk and (picture) text?

Re: I don't have internet

NDesai — Thu, 16 Jan 2020 01:45:35 GMT

More importantly, is your data turned on? If yes, please provide more info so we can address the issue you are having.

Re: I don't have internet

gblackma — Thu, 16 Jan 2020 01:45:54 GMT

Log into my account and see if all your data is gone. If it is, you have 3 options, wait until your plan renews, buy a data add-on, or contact a moderator and ask them to renew you plan immediately.

Re: I don't have internet

Jb456 — Thu, 16 Jan 2020 01:49:40 GMT

If everything checks out that was posted before this post. Data on, calls work, self serve account shows you still have data left then check your APN settings they should be as below for MMS and data.

Re: I don't have internet

marimacas — Thu, 16 Jan 2020 01:55:31 GMT

Please login to your account to check your status. If you still have monthly data, turn data connection on your phone. You still can connect via WiFi to browse websites, anyways.

Re: I don't have internet

CannonFodder — Thu, 16 Jan 2020 02:18:42 GMT

@gblackma wrote:
Log into my account and see if all your data is gone.

Why would you want the OP to log in to YOUR account!? 😉 😄

Re: I don't have internet

Jb456 — Thu, 16 Jan 2020 02:22:35 GMT

@CannonFodder wrote:
@gblackma wrote:
Log into my account and see if all your data is gone.
Why would you want the OP to log in to YOUR account!? 😉 😄

Good one LOL

Re: I don't have internet

gblackma — Thu, 16 Jan 2020 02:35:16 GMT

Lol. Ask PM why they called it "My Account". And you quite literally answered your own question.

@CannonFodder wrote:
@gblackma wrote:
Log into my account and see if all your data is gone.
Why would you want the OP to log in to YOUR account!? 😉 😄

Re: I don't have internet

CannonFodder — Thu, 16 Jan 2020 02:39:08 GMT

@gblackma wrote:
Lol. Ask PM why they called it "My Account". And you quite literally answered your own question.
@CannonFodder wrote:
@gblackma wrote:
Log into my account and see if all your data is gone.
Why would you want the OP to log in to YOUR account!? 😉 😄

Maybe you should have used the part in bold in your previous response, and then you wouldn't have some smartazz replying that way..... oh, wait a minute..... 😉

Re: I don't have internet

gblackma — Thu, 16 Jan 2020 02:54:05 GMT

Naa got to give you something to do.

@CannonFodder wrote:
@gblackma wrote:
Lol. Ask PM why they called it "My Account". And you quite literally answered your own question.
@CannonFodder wrote:
@gblackma wrote:
Log into my account and see if all your data is gone.
Why would you want the OP to log in to YOUR account!? 😉 😄
Maybe you should have used the part in bold in your previous response, and then you wouldn't have some smartazz replying that way..... oh, wait a minute..... 😉