topic Re: No network in Get Support

No network

123451975ira — Wed, 05 Jan 2022 14:02:35 GMT

Re: No network

Jb456 — Wed, 15 Jan 2020 23:36:42 GMT

First please click the 3 dots on right side of your post and edit the post to delete your personal information (phone number)..as it's visible for the public to see.

Have you logged into your self serve account to see what the status of your account says?

Have you rebooted your phone?

Re: No network

kselmak — Wed, 15 Jan 2020 23:36:45 GMT

Hi @123451975ira

Please remove your personal info from the public forum. Click on the 3 little dots to edit

Thanks

Re: No network

kselmak — Wed, 15 Jan 2020 23:39:19 GMT

@123451975ira

Could you please login to your selfserve and check your status

Re: No network

gblackma — Wed, 15 Jan 2020 23:54:00 GMT

Are you on autopay? Was you acount due? If it was, your autopay probably failed. Contact a moderator. Click on the green questionmark in the white circle at the bottom right of your screen . This connects to the autobot Simon. Type moderator and follow the prompts to get to one to submit a ticket.

Re: No network

CannonFodder — Wed, 15 Jan 2020 23:57:27 GMT

@123451975ira And as I always ask, whenever a similar topic appears, are you in an area with lousy signal strength? I ask, because my connection disappears quite often, due to garbage signal strength in this area.

Re: No network

marimacas — Thu, 16 Jan 2020 01:36:44 GMT

Please login to your account to check your status and try restarting your phone.

Re: No network

PAULRANG18 — Thu, 16 Jan 2020 01:36:55 GMT

Try restarting the phone. More information is needed to resolve this issue.