topic Re: PM Number showing up as USA on caller ID in Get Support

PM Number showing up as USA on caller ID

birdinator99 — Wed, 05 Jan 2022 14:01:54 GMT

Hey gang,

Just got my PM number (a 431 number in Winnipeg). I called my dad's number (a 204 Winnipeg number with Bell), but my location showed as the United States on his caller ID. Is this a glitch on my end or his? Would he really be charged for an international call in this case?

Re: PM Number showing up as USA on caller ID

darlicious — Wed, 15 Jan 2020 08:59:02 GMT

@birdinator99 Is the (431) area code new to Winnipeg? This often happens with new area codes until they get properly recognized. It won't affect your service unless you're worried about people not answering your calls because of it. It will get sorted eventually.

Your dad won't be charged either way. The phone may not recognize the area code properly but all telecom providersv know exactly where all calls are placed and recieved.

Re: PM Number showing up as USA on caller ID

cellphoneuser1 — Wed, 15 Jan 2020 09:29:26 GMT

@birdinator99 wrote:
Hey gang,

Just got my PM number (a 431 number in Winnipeg). I called my dad's number (a 204 Winnipeg number with Bell), but my location showed as the United States on his caller ID. Is this a glitch on my end or his? Would he really be charged for an international call in this case?

Glitch is on receiver's end. The other cell phone is checking internet for location of number or if it's a landline, it that carrier's fault. They need to update their infotmation.

Re: PM Number showing up as USA on caller ID

LovesToPM — Wed, 15 Jan 2020 13:16:05 GMT

@birdinator99 wrote:
Hey gang,

Just got my PM number (a 431 number in Winnipeg). I called my dad's number (a 204 Winnipeg number with Bell), but my location showed as the United States on his caller ID. Is this a glitch on my end or his? Would he really be charged for an international call in this case?

How did this post get derailed so easily lol?

@birdinator99 For information about your number, you can check here:
http://www.cnac.ca/data/COCodeStatus_NPA431.htm

If it was a recent addition to the list, it may explain why your dad is seeing your call originating from USA (which seems to be the default location). This will be fixed eventually.

If your dad has Canada-wide calling, he will not be charged as the area code is actually in Canada.

If you are having issues/problems with other services (2FA?), you can opt for a number change. You can request a number change once every 30 days.

More info here: Choose Your Phone Number

Re: PM Number showing up as USA on caller ID

marimacas — Wed, 15 Jan 2020 16:20:13 GMT

I think the 431 number locations will be corrected...

Re: PM Number showing up as USA on caller ID

birdinator99 — Thu, 16 Jan 2020 00:54:41 GMT

@LovesToPM On that list, my number (which starts with 554) is listed as "Assigned", and not "In Service". Does that indicate that it's relatively new, and therefore may be showing up as the 'default' location on caller IDs? How long does it take something like this to get fixed?

Re: PM Number showing up as USA on caller ID

computergeek541 — Thu, 16 Jan 2020 01:56:25 GMT

@LovesToPM wrote:
How did this post get derailed so easily lol?

Thanks for raising this concern. The two destinctly different conversations have been seperated.

Re: PM Number showing up as USA on caller ID

darlicious — Thu, 16 Jan 2020 02:36:28 GMT

@computergeek541 @LovesToPM and especially @birdinator99

How did this post get derailed so easily lol?

Sorry that was my fault! No disrespect to the OP!

Re: PM Number showing up as USA on caller ID

Luddite — Thu, 16 Jan 2020 02:53:45 GMT

@LovesToPM "How did this post get derailed so easily lol?"

Derailed again. 😞

Re: PM Number showing up as USA on caller ID

darlicious — Thu, 16 Jan 2020 03:00:54 GMT

@Luddite @LovesToPM

Poor little guy he just realized he could have flown more than halfway across Canada w/Swoop for $12. $1 cheaper than public mobiles cheapest plan w/autopay!

Re: PM Number showing up as USA on caller ID

LovesToPM — Thu, 16 Jan 2020 15:14:21 GMT

@birdinator99 wrote:
@LovesToPM On that list, my number (which starts with 554) is listed as "Assigned", and not "In Service". Does that indicate that it's relatively new, and therefore may be showing up as the 'default' location on caller IDs? How long does it take something like this to get fixed?

@birdinator99 you got it right. Unfortunately I have no idea how long it will take to be fixed.

Continue to check the list. I think it gets updated weekly.

Otherwise if the number you have is problematic, you can change it yourself via self-serve account.