topic Re: changing plans: will be the AutoPay Reward applied again? in Get Support

changing plans: will be the AutoPay Reward applied again?

TatianaD — Wed, 05 Jan 2022 14:01:37 GMT

Hello everyone

Last fall I have signed up with the PM for $25 plan.

In November, I have temporaraly switched to $15 plan

Next April, I am planning to switch back to my original $25

I have 2 questions:

When I switch back to the original plan, can I still be able to get the AutoPay Reward?

Is there an option to set up "postdated" plan change for April already now, in January, or do I need to make that change at the end of March?

Re: changing plans: will be the AutoPay Reward applied again?

dabr — Tue, 14 Jan 2020 22:42:43 GMT

@TatianaD wrote:
Hello everyone
Last fall I have signed up with the PM for $25 plan.
In November, I have temporaraly switched to $15 plan
Next April, I am planning to switch back to my original $25

I have 2 questions:
When I switch back to the original plan, can I still be able to get the AutoPay Reward?
Is there an option to set up "postdated" plan change for April already now, in January, or do I need to make that change at the end of March?

Yes you will still get autopay reward as long as you have your CC registered on account. You can only future date to the plan you want for the next payment cycle, so make sure to do that after your renewal cycle in March.

Re: changing plans: will be the AutoPay Reward applied again?

gblackma — Tue, 14 Jan 2020 22:42:08 GMT

Yes the rewards follow the account, not the plan and no do it at the end of March.

@TatianaD wrote:
Hello everyone
Last fall I have signed up with the PM for $25 plan.
In November, I have temporaraly switched to $15 plan
Next April, I am planning to switch back to my original $25

I have 2 questions:
When I switch back to the original plan, can I still be able to get the AutoPay Reward?
Is there an option to set up "postdated" plan change for April already now, in January, or do I need to make that change at the end of March?

Re: changing plans: will be the AutoPay Reward applied again?

ChuckYeah — Tue, 14 Jan 2020 22:42:11 GMT

@TatianaD Yes, your autopay and other rewards are attached to your account. As long as your account is not suspended for 90 days, you will keep them.

As for setting your plan change for the future, you can only set it to NOW or next renewal, so the longest in advance you can do that is 29 days or 30 if you're really careful.

Re: changing plans: will be the AutoPay Reward applied again?

kselmak — Tue, 14 Jan 2020 22:42:24 GMT

Do it the cycle before April, you cannot set the date that far

Re: changing plans: will be the AutoPay Reward applied again?

TatianaD — Tue, 14 Jan 2020 22:42:54 GMT

thank you

@kselmak wrote:
Do it the cycle before April, you cannot set the date that far

Re: changing plans: will be the AutoPay Reward applied again?

gblackma — Tue, 14 Jan 2020 22:44:39 GMT

You are welcome.

@TatianaD wrote:
thank you

Re: changing plans: will be the AutoPay Reward applied again?

TatianaD — Tue, 14 Jan 2020 22:46:30 GMT

thank you

Re: changing plans: will be the AutoPay Reward applied again?

computergeek541 — Tue, 14 Jan 2020 22:53:23 GMT

I'll add that if an immediate plan change is done, we already know that anything from the old plan for the remainder of that billing cycle will be lost (although I know that the intention here is a future-dated plan change), but on an immediate plan change, rewards sometimes don't get applied (but will be for the renewal after that).

Re: changing plans: will be the AutoPay Reward applied again?

mudittchauhan — Wed, 15 Jan 2020 04:46:07 GMT

Hey,

Don't worry. You can opt for any new plan any time you want. and for Autopay, you will always eligible for that too. I also switch back to 15$ plan after using 40$ and 25$ plan, and in between 3 switching, I got 2$ as Autopay reward.