topic Re: Loyaltyrewards in Get Support

Loyaltyrewards

me39 — Wed, 05 Jan 2022 14:01:00 GMT

I don't appear to be getting my 1 year loyalty reward. I started with public mobility

January 4, 2019

Re: Loyaltyrewards

zblackma — Tue, 14 Jan 2020 02:19:29 GMT

You need to wait 1 more month. It comes in on the 13th month.

@me39 wrote:
I don't appear to be getting my 1 year loyalty reward. I started with public mobility
January 4, 2019

Re: Loyaltyrewards

LovesToPM — Tue, 14 Jan 2020 02:22:07 GMT

@me39 wrote:
I don't appear to be getting my 1 year loyalty reward. I started with public mobility
January 4, 2019

On your next renewal on January 29, 2020, you will receive your first loyaly credit (as long as your account was not in a suspended state for more than 60 days)

https://www.publicmobile.ca/en/qc/get-help/articles/the-loyalty-reward

Re: Loyaltyrewards

Theknight — Tue, 14 Jan 2020 02:47:04 GMT

In my case , it showed up in my account in the bill after the anniversary date

Re: Loyaltyrewards

popping — Tue, 14 Jan 2020 02:49:45 GMT

@me39

You should have the $1 loyalty reward shown on your overview page after login.

Your $1 loyalty reward will be applied to your account before paying for your next renewal.

Congrats to your 1 year anniversary.

Re: Loyaltyrewards

Tav — Wed, 22 Jan 2020 12:16:21 GMT

Keep an eye on it. I still haven't gotten mine. I signed up at the end of November 2018. My plan just renewed this morning and I still don't have it.

Re: Loyaltyrewards

darlicious — Wed, 22 Jan 2020 12:33:00 GMT

@Tav If you didnt recieve it on this renewal contact the moderators. You may be caught in the glitch of late 2018 customers not getting their loyalty rewards automatically.

Re: Loyaltyrewards

Tav — Wed, 22 Jan 2020 12:37:16 GMT

@darlicious wrote:
@Tav If you didnt recieve it on this renewal contact the moderators. You may be caught in the glitch of late 2018 customers not getting their loyalty rewards automatically.

I did in December. They gave me a $3 credit and said to contact them again in March if it still hasn't applied.

Re: Loyaltyrewards

Jb456 — Wed, 22 Jan 2020 12:39:22 GMT

@Tav wrote:
@darlicious wrote:
@Tav If you didnt recieve it on this renewal contact the moderators. You may be caught in the glitch of late 2018 customers not getting their loyalty rewards automatically.
I did in December. They gave me a $3 credit and said to contact them again in March if it still hasn't applied.

Are you on a 90 day plan? If so then next $3 would be in March 2020 renewal date as stated by moderators.

Re: Loyaltyrewards

darlicious — Wed, 22 Jan 2020 12:39:41 GMT

@Tav They must be hoping to fix it by then. Just take a screenshot showing it hasn't been applied and contact them then.

Re: Loyaltyrewards

Tav — Wed, 22 Jan 2020 12:47:41 GMT

@darlicious wrote:
@Tav They must be hoping to fix it by then. Just take a screenshot showing it hasn't been applied and contact them then.

Not to derail the topic but that's the least of my worries at the moment.

My city has been under a state of emergency since Thursday due to a recent snow storm. No work = no pay. Anyone at Public Mobile feeling generous and want some awesome press? How about hooking up your existing and/or potential Newfoundland customers with some deals.

Re: Loyaltyrewards

darlicious — Wed, 22 Jan 2020 12:59:56 GMT

@Tav We were helping one of your "neighbours" on the weekend. Thats a whole lot of snow! Other than the current promotion I don't think there's much pm is going to do. Unfortunately making charitable donations has been brought up in the past but nothing came of it.

@Darkebane supplied us with some pics and a slideshow in the lounge under "Top Contributers Dec"....now snow pics.... If you want to contribute a pic or two?

Re: Loyaltyrewards

Tav — Wed, 22 Jan 2020 13:28:52 GMT

@darlicious wrote:
@Tav We were helping one of your "neighbours" on the weekend. Thats a whole lot of snow! Other than the current promotion I don't think there's much pm is going to do. Unfortunately making charitable donations has been brought up in the past but nothing came of it.
@Darkebane supplied us with some pics and a slideshow in the lounge under "Top Contributers Dec"....now snow pics.... If you want to contribute a pic or two?

My loyalty reward just showed up! How about that!

I just posted a pic in the ...now snow pics... For anyone interested.

Re: Loyaltyrewards

darlicious — Wed, 22 Jan 2020 13:39:09 GMT

@Tav Looks like pm is looking out for you after all. $1 at a time!