topic Using Add-ons without a base plan in Get Support

Using Add-ons without a base plan

garyyau — Wed, 05 Jan 2022 13:59:54 GMT

Hey guys. I have an interesting situation which I'm curious whether anyone would be able to help me out with.

I'm moving out of the country so I'm going to be cancelling my Public Mobile plan. From what I've found, all I need to do is cancel autopay and it will automatically stop working on its own. However, I'm currently on a US (10-days) roaming plan and I still need that until I get my new phone number set up. My cycle ends on the 17th, as does the 10-days limit (by my calculation) and I have $25 credit in my account. I was hoping to get another 10-days while not renewing the base plan. Does anyone know if that would work, or what the best option might be?

Thanks.

Re: Using Add-ons without a base plan

ShawnC13 — Mon, 13 Jan 2020 00:47:58 GMT

@garyyau wrote:
Hey guys. I have an interesting situation which I'm curious whether anyone would be able to help me out with.

I'm moving out of the country so I'm going to be cancelling my Public Mobile plan. From what I've found, all I need to do is cancel autopay and it will automatically stop working on its own. However, I'm currently on a US (10-days) roaming plan and I still need that until I get my new phone number set up. My cycle ends on the 17th, as does the 10-days limit (by my calculation) and I have $25 credit in my account. I was hoping to get another 10-days while not renewing the base plan. Does anyone know if that would work, or what the best option might be?

Thanks.

It won't work. You need to have an active base plan in order for the US roaming add-on to work.

Re: Using Add-ons without a base plan

gblackma — Mon, 13 Jan 2020 00:55:10 GMT

Why don't you move your plan down to the $15 plan. Add $5 to the $10 to get the $15 - 10 day talk and text Us roaming?

@garyyau wrote:
Hey guys. I have an interesting situation which I'm curious whether anyone would be able to help me out with.

I'm moving out of the country so I'm going to be cancelling my Public Mobile plan. From what I've found, all I need to do is cancel autopay and it will automatically stop working on its own. However, I'm currently on a US (10-days) roaming plan and I still need that until I get my new phone number set up. My cycle ends on the 17th, as does the 10-days limit (by my calculation) and I have $25 credit in my account. I was hoping to get another 10-days while not renewing the base plan. Does anyone know if that would work, or what the best option might be?

Thanks.