topic Re: Over payment in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Over-payment/m-p/428714#M313776 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/101514">@vgraham1222</a>You would need to contact the moderators via the ? button on the lower right hand corner.. tell Simon your concerns and type in submit ticket once you think he has enough information.</P><P>&nbsp;</P><P>However since you have access to your funds as balance in your account and it takes a few weeks for the money to be refunded, I highly recommend just leave the money there and use it the next 30 days when you need to renew.</P> Fri, 20 Sep 2019 12:05:34 GMT GinYVR 2019-09-20T12:05:34Z Over payment https://productioncommunity.publicmobile.ca/t5/Get-Support/Over-payment/m-p/428712#M313775 <P>How am I able to get back money on an over payment? I hit the submit more then once when I was making my payment through a debit visa.</P> Wed, 05 Jan 2022 13:58:17 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Over-payment/m-p/428712#M313775 vgraham1222 2022-01-05T13:58:17Z Re: Over payment https://productioncommunity.publicmobile.ca/t5/Get-Support/Over-payment/m-p/428714#M313776 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/101514">@vgraham1222</a>You would need to contact the moderators via the ? button on the lower right hand corner.. tell Simon your concerns and type in submit ticket once you think he has enough information.</P><P>&nbsp;</P><P>However since you have access to your funds as balance in your account and it takes a few weeks for the money to be refunded, I highly recommend just leave the money there and use it the next 30 days when you need to renew.</P> Fri, 20 Sep 2019 12:05:34 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Over-payment/m-p/428714#M313776 GinYVR 2019-09-20T12:05:34Z Re: Over payment https://productioncommunity.publicmobile.ca/t5/Get-Support/Over-payment/m-p/428750#M313777 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/101514">@vgraham1222</a>&nbsp; Check your account balance by dialing 611 from your phone. If the extra money is sitting in your account it will be used during your next renewal. Otherwise as mentioned submit a ticket.</P> Fri, 20 Sep 2019 14:03:22 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Over-payment/m-p/428750#M313777 geopublic 2019-09-20T14:03:22Z