topic How to cancel a plan change in Get Support

How to cancel a plan change

notyet — Wed, 05 Jan 2022 13:58:09 GMT

Re: How to cancel a plan change

Anonymous — Fri, 20 Sep 2019 03:16:19 GMT

@notyet wrote:
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I was browsing the plan change page. I tried a plan change but did not see cancel button before submitting payment options. I suggest add a cancel button to the plan change page, Whats your opinion?

There's an Exit button right below the Submit button.

Re: How to cancel a plan change

SomeFriend — Fri, 20 Sep 2019 03:12:34 GMT

If you submitted a future dated plan change that hasn't taken effect, you are welcome to cancel your request to change your plan next billing cycle in Self Serve.

The option to do so is available on the page where you can opt to switch your plan, shouldn't be difficult to locate in Self Serve.

Alternatively, if you haven't submitted a change plan request, just use your browser's back button or click/tap to another page. If you don't submit your request (it will ask you to confirm), it won't do it.

Re: How to cancel a plan change

hairbag1 — Fri, 20 Sep 2019 03:13:11 GMT

@notyet wrote:
All communityThis boardKnowledge baseUsersPrivate Messages

I was browsing the plan change page. I tried a plan change but did not see cancel button before submitting payment options. I suggest add a cancel button to the plan change page, Whats your opinion?

I just tried it myself...if you unclick the button that you selected, it cancels your selection. Also, if you future dated your change of plan...you can cancel the change without cost.