topic Re: Restore my number in Get Support

Restore my number

TatianaLapa82 — Wed, 05 Jan 2022 13:57:28 GMT

Hi,

i didnt use use my phone number for 5 months.

How can I recover it?

Re: Restore my number

kselmak — Wed, 18 Sep 2019 15:31:36 GMT

Sorry you can't really, after 90 days of suspension your account is terminated and t he number is not yours anymore

Did you port it to public mobile?

If you ported in, the number goes back to original provider, you could contact their customer service if it's not reassigned maybe you can signup and get it again, then you can port too pm again

If it's pm number you could contact the moderators, unless it got assigned they may be able to help

Cheers

Re: Restore my number

GR — Wed, 18 Sep 2019 15:31:08 GMT

@TatianaLapa82 you'll have to start with a new Sim card and a different email than the one you used to sign up the first time and pick a new number when activating!

Re: Restore my number

mimmo — Wed, 18 Sep 2019 16:03:49 GMT

Try calling your old number. If says not in service then as me tioned you need to contact the original provider of the number and ask them if you can get your number. Back by creating an account. Once this is done you can port to public.

If you call the number and it rings you are out of luck.

Re: Restore my number

Anonymous — Wed, 18 Sep 2019 16:15:02 GMT

I don't think any provider lets an account be revived after much more than 3 months. Happy to be corrected.

Re: Restore my number

TatianaLapa82 — Wed, 18 Sep 2019 16:31:18 GMT

Thank you!

Re: Restore my number

cavemantoronto — Wed, 18 Sep 2019 22:10:18 GMT

@TatianaLapa82 wrote:
Hi,

i didnt use use my phone number for 5 months.
How can I recover it?

If someone else is using the number, you can offer to to buy it but that only works of they're interested.

Re: Restore my number

CS_Agent — Thu, 19 Sep 2019 21:24:33 GMT

Hi there!

You may check this info with a moderator.

As long as the number is on the list with available number, it's yours.

Hope this helps.

Cheers!