topic Re: New in Get Support

New

Clive2 — Wed, 05 Jan 2022 13:56:51 GMT

Hi all,

Im with Bell right now thinking of moving over to Public. I would like to know if I can keep my existing phone# and how that works. Do I need to to keep my Bell acount open untill I hook up with Public then transfer the number over, then close my Bell account I really dont know what the proceedure is. thx in advance.

Clive

Re: New

ChuckYeah — Thu, 09 Jan 2020 01:55:32 GMT

@Clive2 Yes you can keep your old number. Yes you must keep your Bell account open.

You should activate your sim with a new number and then port your old number in using http://selfserve.publicmobile.ca. This will provide you the most successful transfer.

Re: New

ChuckYeah — Thu, 09 Jan 2020 01:53:00 GMT

Your Bell account will close automatically when you port your number to PM.

@ChuckYeah wrote:
@Clive2 Yes you can keep your old number. Yes you must keep your Bell account open.

You should activate your sim with a new number and then port your old number in using http://selfserve.publicmobile.ca. This will provide you the most successful transfer.

Re: New

Dunkman — Thu, 09 Jan 2020 01:54:03 GMT

@Clive2

You do need active bell number to transfer/port your number. Once it is ported, the Bell account is automatically closed. No need to close it yourself Bell will send you a final bill after a few weeks.

Here is an article on porting:

https://www.publicmobile.ca/en/ns/get-help/articles/choose-your-phone-number

Re: New

Luddite — Thu, 09 Jan 2020 01:54:30 GMT

@Clive2 You may transfer your Bell (any for that matter) number, BUT ONLY if the line is active. Do not cancel it, that will happen automatically. You may request the transfer during activation of your PM SIM, but I recommend doing so by first taking a temporary number and porting after your PM account is functioning properly.

Some, perhaps, useful info: https://productioncommunity.publicmobile.ca/t5/Getting-Started/BE-PREPARED/m-p/112014#M20827

Welcome.

Re: New

Clive2 — Thu, 09 Jan 2020 02:06:39 GMT

Thanks everyone for your help

Re: New

Clive2 — Thu, 09 Jan 2020 02:10:43 GMT

Also Im thinking of getting the LG Xpower2 phone, I see that the LG Xpower is supported by Public but not the Xpower2 I guess it is supported but would like to double check with you guys, thx again.

Clive

Re: New

CannonFodder — Thu, 09 Jan 2020 02:16:00 GMT

@Clive2 wrote:
Also Im thinking of getting the LG Xpower2 phone, I see that the LG Xpower is supported by Public but not the Xpower2 I guess it is supported but would like to double check with you guys, thx again.

Clive

You'd have to double and triple check the particular variant of that phone, because according to the site below, depending on which variant, it MAY, or MAY NOT be fully compliant:

https://www.frequencycheck.com/carrier-compatibility/Lzarn/public-mobile-canada/devices?utf8=%E2%9C%93&q%5Bfull_name_cont%5D=Xpower2&q%5Bdevice_brand_id_eq%5D=23&commit=Search

Re: New

darlicious — Thu, 09 Jan 2020 02:25:28 GMT

@Clive2 Here are the compatibility specs for that phone:

There are no MGMA listings.

Network

Technology	GSM / HSPA / LTE
2G bands	GSM 850 / 900 / 1800 / 1900 - SIM 1 & SIM 2 (dual-SIM model only)
3G bands	HSDPA 850 / 900 / 1900 / 2100
4G bands	LTE (unspecified)
Speed	HSPA, LTE

Re: New

darlicious — Thu, 09 Jan 2020 02:32:58 GMT

@Clive2 You may what to consider the Umidigi A5 pro on sale for another 18 minutes at Amazon.ca for $130.45 cdn all in.

Re: New

wangce2007 — Thu, 09 Jan 2020 02:37:49 GMT

You can keep the old number. Just to make sure that you have you’re old account so that no one will take its

Re: New

wangce2007 — Thu, 09 Jan 2020 02:38:31 GMT

But first you’ll need a public mobile SIM card

Re: New

Clive2 — Thu, 09 Jan 2020 02:42:51 GMT

Thank you so much!! I got one

Re: New

darlicious — Thu, 09 Jan 2020 02:51:04 GMT

@Clive2 wrote:
Thank you so much!! I got one

@Clive2 Lol! A phone or a SIM card?

Re: New

Clive2 — Thu, 09 Jan 2020 03:06:18 GMT

Hi,

thx

Re: New

darlicious — Thu, 09 Jan 2020 03:04:50 GMT

@Clive2 I'm happy with your quick moves you snapped up the deal on that phone. You won't be disappointed. It is best not to allude to referral codes in the community so you may want to edit (3 dots top right corner) your post.

Re: New

darlicious — Thu, 09 Jan 2020 03:13:39 GMT

@wangce2007 If you did not understand my warning to @Clive2 I will be direct with you. Asking, offering and posting of your referral code in the community is not allowed. Please edit your post. All such things should be discussed in private messages only.

Re: New

XionBunny — Thu, 09 Jan 2020 03:15:39 GMT

@darlicious wrote:
@wangce2007 If you did not understand my warning to @Clive2 I will be direct with you. Asking, offering and posting of your referral code in the community is not allowed. Please edit your post. All such things should be discussed in private messages only.

I was about to say that as well, been refreshing my self on the rules.

Re: New

yanzhiqiang — Thu, 09 Jan 2020 03:56:32 GMT

@Clive2 You may what to consider the Umidigi A5 pro on sale for another 18 minutes at Amazon.ca for $130.45 cdn all in.

Now it is back to $175.99

Re: New

Clive2 — Thu, 09 Jan 2020 04:15:45 GMT

I got it at 130$