topic Re: $15 Plan + Add-Ons in Get Support

$15 Plan + Add-Ons

Obice — Wed, 05 Jan 2022 13:56:05 GMT

Hello,

Today I made the decision to try out the $15 plan and see how it goes. I have some questions though...

As gifts from PM I have 1GB of data and 400 LD minutes to X amount of countries.

When my account is switched over to the $15 plan I know I will only have 100 outgoing minutes across Canada but should I go over that will I begin to use up the LD minutes or are they strictly for cross-country talking? If I call someone from the States, as an example, will PM use my 400 LD minutes only or will it count my 100 outgoing minutes as fair game as well?

With the $15 plan a person gets 250MB of data and when that runs out you have to wait till your next billing cycle. However with the 1GB of data I believe that goes away once I use it up.

Thanks.

Re: $15 Plan + Add-Ons

Jb456 — Wed, 08 Jan 2020 02:41:38 GMT

You would have to buy a USA add-on if you want to call "From" the states.

The holiday gift is good for calling when you're in Canada and yes you can call local numbers as well.

International calling covers the following countries: Canada, United States, China, France, Germany, Greece, Hong Kong, India, Italy, South Korea, Malaysia, Mexico, Poland, Portugal, Puerto Rico, Singapore, Spain, Thailand, United Kingdom, and Venezuela

If you use your 100 calling minutes or 250mb of data then your holiday gifts will kick in and you can use that. Holidays l gifts will rollover every 30 days till all used up.

You might also consider buying the $5 500 Canada wide minutes that would also rollover each 30 days until used up.

Re: $15 Plan + Add-Ons

dabr — Wed, 08 Jan 2020 02:45:10 GMT

@Obice wrote:
Hello,

Today I made the decision to try out the $15 plan and see how it goes. I have some questions though...

As gifts from PM I have 1GB of data and 400 LD minutes to X amount of countries.

When my account is switched over to the $15 plan I know I will only have 100 outgoing minutes across Canada but should I go over that will I begin to use up the LD minutes or are they strictly for cross-country talking? If I call someone from the States, as an example, will PM use my 400 LD minutes only or will it count my 100 outgoing minutes as fair game as well?

With the $15 plan a person gets 250MB of data and when that runs out you have to wait till your next billing cycle. However with the 1GB of data I believe that goes away once I use it up.

Thanks.

Your 100 plan minutes will only be used for outgoing calls within Canada. If you make a call to US or any country on that list of countries for international calling, then your minutes will come from the 400 LD mins. These mins will also be used whenever you have used up your 100 plan minutes before your plan renews. 100 plan mins/250 bonus data with autopay is reset at plan renewal.

Re: $15 Plan + Add-Ons

darlicious — Wed, 08 Jan 2020 02:52:27 GMT

@Obice Your 100 plan minutes will be used for calling within Canada. It will then use the free holiday 400 international minutes add on. However if you purchase the $5/500min add on it will use that instead of the holiday add on if you wish to save it for out of country calls. It is also about $0.04 per minute compared to $0.01 per minute with the $5/500 min add on. Once your plan data runs out it will dip into the add on. Just use your data saver and restrict background data usage on 95% of your apps to prevent data wastage. You can keep your mobile data off unless you need it to prevent unecessary data use.

Re: $15 Plan + Add-Ons

totalUser — Wed, 08 Jan 2020 04:07:55 GMT

Hi @Obice

2 suggestions:

Restrict background data for most of apps, otherwise you will have hard time going through30 days, they constantly download something.

Don't boost your Wi-Fi with mobile signal, that will drain you and dont provide wifi accidentally to neighborhood

Go ahead try it, it's really easy to switch back, i still didn't start using my gift add-on, if you can tame your phone you can save money, and if your situation changes easy to come back, if you gonna be on the go or travelling you can temporary switch up and schedule switch back.

Public really makes it easy for you, just read before you click "ok"

Re: $15 Plan + Add-Ons

Obice — Wed, 08 Jan 2020 15:35:11 GMT

@totalUser wrote:
Hi @Obice
2 suggestions:
Restrict background data for most of apps, otherwise you will have hard time going through30 days, they constantly download something.
Don't boost your Wi-Fi with mobile signal, that will drain you and dont provide wifi accidentally to neighborhood

Go ahead try it, it's really easy to switch back, i still didn't start using my gift add-on, if you can tame your phone you can save money, and if your situation changes easy to come back, if you gonna be on the go or travelling you can temporary switch up and schedule switch back.
Public really makes it easy for you, just read before you click "ok"

As far as using data goes, I hardly use it. Mobile phone plans were just coming out when I was growing up. I grew up partially in the era where you only turned on your data in emergencies and for the most part I still follow that routine. Furthermore, I have the Play store to not download anything automatically - it's all manually and only on WIFI.

I have given some friends my WIFI password in the past (they have their own now) and when they had it they used it sparingly (I could monitor them through my router). Far as I'm concerned I don't mind leading my WIFI to people I know because it's unlimited and most of my nearby friends either have their own WIFI now or they just use data.

Re: $15 Plan + Add-Ons

Obice — Wed, 08 Jan 2020 15:38:51 GMT

@Jb456 wrote:
You would have to buy a USA add-on if you want to call "From" the states.

The holiday gift is good for calling when you're in Canada and yes you can call local numbers as well.

International calling covers the following countries: Canada, United States, China, France, Germany, Greece, Hong Kong, India, Italy, South Korea, Malaysia, Mexico, Poland, Portugal, Puerto Rico, Singapore, Spain, Thailand, United Kingdom, and Venezuela

If you use your 100 calling minutes or 250mb of data then your holiday gifts will kick in and you can use that. Holidays l gifts will rollover every 30 days till all used up.

You might also consider buying the $5 500 Canada wide minutes that would also rollover each 30 days until used up.

When I wrote "from" I meant that I'd be - in theory - calling someone who is from the States, not that I'd be in the States.

I knew some of the countries, I just put X to generalize. Personally I barely use the phone to call people which is partially why I'm trying out a cheaper plan.

I probably will get 500 minutes for $5 if it comes to that, I don't see it happening though. The free 400 will probably last me eons. (Haha) What I am disgruntled about is how much pay-per-use data is. $30/1GB. JFC.

Thanks for the help, you and everyone else.

Re: $15 Plan + Add-Ons

totalUser — Wed, 08 Jan 2020 16:19:44 GMT

Sorry @Obice

What I meant to say is not to accidentally provide WiFi hotspot by your phone, that will kill your data. I've read here in the community somebody went to the airport and all the remaining of her 5 gig was gone.

Re: $15 Plan + Add-Ons

AE_Collector — Wed, 08 Jan 2020 16:27:06 GMT

@Obice wrote:
When I wrote "from" I meant that I'd be - in theory - calling someone who is from the States, not that I'd be in the States.

Thanks for clarifying that. My wife always says that I interpret things differently than the majority of people. When I read what you wrote I was instantly confused. I thought the greatest chance was you meant go to the US and call someone but you could also very easily mean call someone who is "from" USA, IE: lives in the US. Not hard to see how many incorrect and/or wrong answers are given on forums of all types when things can be interpreted in so many different ways!

AE_Collector

Re: $15 Plan + Add-Ons

Obice — Wed, 08 Jan 2020 20:26:48 GMT

Language is a beautiful thing, especially the written word.

I'm going to rest my feet.

I'm going to put my feet to an arrest.

People aren't insane but they can sometimes be inane.

Re: $15 Plan + Add-Ons

CannonFodder — Wed, 08 Jan 2020 20:44:00 GMT

@Obice wrote:
When I wrote "from" I meant that I'd be - in theory - calling someone who is from the States, not that I'd be in the States.

Well, for what it's worth(about 2 cents, I suppose), I, for one, figured that's PROBABLY what you meant.

I knew some of the countries, I just put X to generalize. Personally I barely use the phone to call people which is partially why I'm trying out a cheaper plan.

I probably will get 500 minutes for $5 if it comes to that, I don't see it happening though. The free 400 will probably last me eons.

Yup, same boat as me. While I don't make THAT many calls, the ones I do make can last quite a while - called my sister somewhat recently, and ended up using the remaining minutes I had on the $15 plan, and dipped into the freebie 400 minutes too, but now my plan renewal came up, so I have 100 minutes again(minus the few used for voicemail). And yeah, I'm with ya on that $5/500 minutes add-on..... some other folks pointed that out to me a few weeks ago, and that's a nice, reasonably priced safety net to have! 👍

Re: $15 Plan + Add-Ons

Obice — Wed, 08 Jan 2020 23:04:34 GMT

@CannonFodder wrote:
@Obice wrote:
When I wrote "from" I meant that I'd be - in theory - calling someone who is from the States, not that I'd be in the States.

Well, for what it's worth(about 2 cents, I suppose), I, for one, figured that's PROBABLY what you meant.

I knew some of the countries, I just put X to generalize. Personally I barely use the phone to call people which is partially why I'm trying out a cheaper plan.

I probably will get 500 minutes for $5 if it comes to that, I don't see it happening though. The free 400 will probably last me eons.
Yup, same boat as me. While I don't make THAT many calls, the ones I do make can last quite a while - called my sister somewhat recently, and ended up using the remaining minutes I had on the $15 plan, and dipped into the freebie 400 minutes too, but now my plan renewal came up, so I have 100 minutes again(minus the few used for voicemail). And yeah, I'm with ya on that $5/500 minutes add-on..... some other folks pointed that out to me a few weeks ago, and that's a nice, reasonably priced safety net to have! 👍

You mean to tell me using voicemail uses minutes? I won't even...

It's fascinating to me how people find X to be a great price for Y, for example $5 for 500 minutes. I personally wonder how people would react to $1 for 500 or 1,000 minutes. We spend so much on things that are trivial and never bother to question it or we question it but go with it.

Re: $15 Plan + Add-Ons

Nezgar — Thu, 09 Jan 2020 07:26:02 GMT

@Obice wrote:
You mean to tell me using voicemail uses minutes? I won't even...

- People calling you and leaving voicemail does not use your minutes.

- Using your mobile phone to call your voicemail uses minutes (airtime) like most cellular plans since the beginning of time.

- Using a land line to call your voicemail to check messages does NOT use airtime/minutes.

Re: $15 Plan + Add-Ons

CannonFodder — Thu, 09 Jan 2020 07:39:08 GMT

@Nezgar wrote:
@Obice wrote:
You mean to tell me using voicemail uses minutes? I won't even...
- People calling you and leaving voicemail does not use your minutes.
- Using your mobile phone to call your voicemail uses minutes (airtime) like most cellular plans since the beginning of time.
- Using a land line to call your voicemail to check messages does NOT use airtime/minutes.

@Obice Yeah, what @Nezgar said..... that, and apparently using someone else's cell phone(preferably one with unlimited calling on it) to check your voicemail also doesn't use minutes.

Since, as mentioned, I don't make THAT many calls(as you also said you don't), AND I have that 400 minute freebie, AND that $5/500 mins. add-on is reasonable, I don't sweat over a few minutes used on checking voicemail.

I moved over to PM, from Lucky, because the $15 plan here is better, in that incoming minutes here are unlimited, whereas on Lucky, the 100 minutes in their $15 plan is for BOTH incoming AND outgoing calls. IIRC, I don't THINK they charge for accessing voicemail on that plan, but I don't see how that could possibly make up the difference for PM's unlimited incoming calls.

Re: $15 Plan + Add-Ons

Nezgar — Thu, 09 Jan 2020 07:42:21 GMT

... And outgoing calls to toll free numbers (800, 833, 844, 855, 866, 877, 888) also do not (currently) consume minutes on the current $15 plan either. Even if you are completely out of minutes, you can still call these numbers.

If only there was a toll free number to call voicemail.

Re: $15 Plan + Add-Ons

darlicious — Thu, 09 Jan 2020 21:09:24 GMT

@Obice Just use another phone and dial your area code 580 4001 for your voicemail.

Edited ph#.

Re: $15 Plan + Add-Ons

cavemantoronto — Thu, 09 Jan 2020 11:07:04 GMT

@darlicious wrote:
@Obice Just use another phone and dial your area code 587 4001 for your voicemail.

You mean 580. Area code and that won't always work. Not every area code has a voicemail number. It'll be easier to dial own number to check voicemail from another phone because it's one less number to remember.

Re: $15 Plan + Add-Ons

Obice — Thu, 09 Jan 2020 13:44:40 GMT

I can skip all of this by just not using voicemail.

I don't want a voicemail either way, but PM claims they can't disable it. Right....

I WAS with Fido before PM and I've even tried Lucky briefly, both were able to disable voicemail no problem, so don't give me "we can't do it!" nonsense and if you REALLY can't... That is baffling.

You might not understand why I'm upset or irritated by this particular thing and the best way I can put it is that this is a very, very simple feature that most phone companies offer and most will also disable it upon request. A voicemail is not necessary to have, it is useful for those who want it except not everyone else; like me. So to tell me you cannot disable it, I can only sigh and move on... and in this case just not touch the thing.

Re: $15 Plan + Add-Ons

Triguy — Thu, 09 Jan 2020 14:00:52 GMT

Saw in the plan section that it is included with all plans except data only plan.

All our plans include these features: Call Display, Voicemail and Conference Calling.

Re: $15 Plan + Add-Ons

Obice — Thu, 09 Jan 2020 14:07:45 GMT

@Triguy wrote:
Saw in the plan section that it is included with all plans except data only plan.
All our plans include these features: Call Display, Voicemail and Conference Calling.

Yes, it is included. That's not what my point is. My point is that it should be able to be disabled and yet PM claims it cannot be.