topic Re: Hey PM Theres A Refer a Friend Reward Ptoblen in Get Support

Hey PM Theres A Refer a Friend Reward Ptoblen

Zeke — Wed, 05 Jan 2022 13:54:09 GMT

Hey PM. A few minutes ago myself and a another family member got a text from PM saying we had refered a friend. We have each our own accounts. I checked my account and I have 2 refer rewards. I should have just one. We didn’t refer anyone and we haven’t shared our refer link with anyone. You’ve got a problem. Heads up.

Re: Hey PM Theres A Refer a Friend Reward Ptoblen

Anonymous — Fri, 13 Sep 2019 16:23:13 GMT

@Zeke

There are several quirks around here and some go our way.

Maybe keep it to yourself?

Re: Hey PM Theres A Refer a Friend Reward Ptoblen

GinYVR — Fri, 13 Sep 2019 16:24:26 GMT

@ZekeClick on My Rewards and it should bring you to a page where there is a triangle and Total Rewards Earned.. click on that triangle and you should be able to see the last 4 digits of the phone numbers that had used your code, see if they make sense. However the number are not in any particular sequence or order.

Total Rewards

Re: Hey PM Theres A Refer a Friend Reward Ptoblen

Luddite — Fri, 13 Sep 2019 18:23:12 GMT

It's more like a win-win; PM did get a new customer, you got a referral.

Re: Hey PM Theres A Refer a Friend Reward Ptoblen

Zeke — Fri, 13 Sep 2019 16:29:38 GMT

Thanks for that. There is just one phone number which is right. And it’s the right phone number. But the credit is for $2.

Re: Hey PM Theres A Refer a Friend Reward Ptoblen

Zeke — Fri, 13 Sep 2019 16:34:50 GMT

Heres a screen shot of my account so PM can see it.

Re: Hey PM Theres A Refer a Friend Reward Ptoblen

Anonymous — Fri, 13 Sep 2019 16:38:15 GMT

@Zeke

Do you really want this fixed?

Re: Hey PM Theres A Refer a Friend Reward Ptoblen

Zeke — Fri, 13 Sep 2019 16:47:43 GMT

@Anonymous wrote:
@Zeke
Do you really want this fixed?

Yes. It works both ways. When something costs us money PM is faithful to do what’s right. When it costs PM money, the same applies so they can fix the problem and make things right again for themselves so it doesn’t cost them money.

Re: Hey PM Theres A Refer a Friend Reward Ptoblen

dna2016 — Fri, 13 Sep 2019 16:48:53 GMT

@Zeke ya I noticed this morning that I got an extra credit here as well, but I'll just enjoy it if they don't fix anything. Suggest an Oracle remove this post and let's just all twiddle our thumbs and pretend nothing ever happened. @Anonymous I agree with you. Only mention issues in the forum if it negatively effects your account/service, lol.

I think this is now the second glitch in the last few months regarding credits, I think it was 2 or 3 months ago when people were getting extra community rewards credits by accident and PM honoured it for that one month. If PM catches this also I hope they honour it also. But for more than one month, lol.

Re: Hey PM Theres A Refer a Friend Reward Ptoblen

Jb456 — Sun, 05 Apr 2020 02:47:50 GMT

Stay Safe!

Re: Hey PM Theres A Refer a Friend Reward Ptoblen

kselmak — Fri, 13 Sep 2019 16:55:03 GMT

@Anonymous wrote:
@Zeke
Do you really want this fixed?

@Anonymous I totally understand your point:

But I don't want to lose the privilege of having referrals because pm starts losing the money, if b one person subscribed bit 100 get credit for it it's gonna get tough. And many people don't like to be in a position where they're asked to pay back later.

If it was one off, that would be ok I would just assume somebody misspelled, would feel bad for the person who went through effort of referring them. But then I would think they will complain and it would be sorted out once they send the right code to moderators.

But if there is a glitch that credits lots of random people for one signup it will first eat into the perks money that is given to people after they had to suffer through a glitch, to retain customer, or into the allowance for some promotions (like 25 referral)

Imagine if glitch like that happens during such promotion, that would be very costly as during those times signups and manifestations of such glitches really go up.

If it wasn't a misspell and is really a glitch I hope they deal with it soon.

It would be cool if they would let @Zeke keep that phantom referral for honesty and being such a good team player

Re: Hey PM Theres A Refer a Friend Reward Ptoblen

Anonymous — Fri, 13 Sep 2019 16:57:45 GMT

@Zeke wrote:
@Anonymous wrote:
@Zeke
Do you really want this fixed?
Yes. It works both ways. When something costs us money PM is faithful to do what’s right. When it costs PM money, the same applies so they can fix the problem and make things right again for themselves so it doesn’t cost them money.

Fair enough. Yes, when I get improper change back with that old-timey payment method called cash I say something. Sometimes they fix it. Sometimes they insist it's right and I walk away saying fine then. At least I was honest. The classic joke around here of bottle deposits...a store I frequent got in the habit of giving twice the proper amount on a kind of bottle. I say something. They look at some reference they have and say nope. Ok fine. Thanks

So your intentions are admirable. I'm not sure I would say something for a service that continually costs money and is owned by a much larger corporation than a little store though. But I guess you're more honest than me...and I think I'm pretty honest. Good on ya.

Re: Hey PM Theres A Refer a Friend Reward Ptoblen

wingin — Fri, 13 Sep 2019 17:27:55 GMT

Re: Hey PM Theres A Refer a Friend Reward Ptoblen

kselmak — Sat, 14 Sep 2019 15:20:51 GMT

Did you contact the moderators about it by any chance

Re: Hey PM Theres A Refer a Friend Reward Ptoblen

YVR — Sun, 15 Sep 2019 01:39:56 GMT

~~@GinYVR~~

~~FYI community members, with the new 6 character referral system it does not show the phone number.~~ On self serve, there is just a dollar value on the right side indicating the referral dollars. There is nothing listed below like on your self serve screenshot in this thread

Correction: Under Rewards, clicking on the arrow next to Total Rewards earned

Shows the last 4 digits of the people that were referred

Re: Hey PM Theres A Refer a Friend Reward Ptoblen

GinYVR — Sun, 15 Sep 2019 01:36:10 GMT

@YVRHuh? Zeke's screenshot is just like mine https://productioncommunity.publicmobile.ca/t5/Rewards/Hey-PM-Theres-A-Refer-a-Friend-Reward-Ptoblen/m-p/425512/highlight/true#M9759

Re: Hey PM Theres A Refer a Friend Reward Ptoblen

YVR — Sun, 15 Sep 2019 01:43:04 GMT

@GinYVR wrote:
@YVRHuh? Zeke's screenshot is just like mine https://productioncommunity.publicmobile.ca/t5/Rewards/Hey-PM-Theres-A-Refer-a-Friend-Reward-Ptoblen/m-p/425512/highlight/true#M9759

@GinYVR I was playing around in Self Serve and read your post again. Found it is in the hidden menu asd you mentioned by clicking on the little arrow it expands and shows the numbers like you showed.

Re: Hey PM Theres A Refer a Friend Reward Ptoblen

darlicious — Sun, 15 Sep 2019 01:55:30 GMT

@Zeke wrote:
Hey PM. A few minutes ago myself and a another family member got a text from PM saying we had refered a friend. We have each our own accounts. I checked my account and I have 2 refer rewards. I should have just one. We didn’t refer anyone and we haven’t shared our refer link with anyone. You’ve got a problem. Heads up.

Hi just ran into this thread...checked my account. No extras so probably not system wide but I'm new so maybe there's a cut off date I.e. account holders prior to 2019?

Re: Hey PM Theres A Refer a Friend Reward Ptoblen

GinYVR — Sun, 15 Sep 2019 02:17:51 GMT

I got a couple of texts that from 100 that I successfully referred a friend but the new number doesn't show up on selfserve yet the $1 get added, so I have no idea exactly who the person is. I am not too fussed about it.. I rather Public Mobile fixes more immediate issues first.

Re: Hey PM Theres A Refer a Friend Reward Ptoblen

Zeke — Sat, 21 Sep 2019 14:49:20 GMT

Update. I have only referred one friend to PM but I’m getting credit for 2 friends. An extra dollar off my account every month. I contacted a moderator and he said everything is fine. He said, If there was an extra credit I’d get $7 off each month not $5. What? Makes no sense. So for PM my account is awesome. Thanks for the extra dollar off PM.