topic Re: Transferred number and data is no longer working in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Transferred-number-and-data-is-no-longer-working/m-p/424886#M311719 <P>How would i fix this issue?</P> Thu, 12 Sep 2019 15:14:45 GMT DCM5 2019-09-12T15:14:45Z Transferred number and data is no longer working https://productioncommunity.publicmobile.ca/t5/Get-Support/Transferred-number-and-data-is-no-longer-working/m-p/424881#M311712 <P>I set up a new phone using Public Mobile. The number and the data worked fine. Then I transferred numbers because I wanted to keep the number of my previous phone which was on Virgin Mobile. The number transferrred went smoothly. I can recieve texts but my data does not work. Any idea how to fix this issue?</P> Wed, 05 Jan 2022 13:53:39 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Transferred-number-and-data-is-no-longer-working/m-p/424881#M311712 DCM5 2022-01-05T13:53:39Z Re: Transferred number and data is no longer working https://productioncommunity.publicmobile.ca/t5/Get-Support/Transferred-number-and-data-is-no-longer-working/m-p/424882#M311714 <P>Your port in incomplete.&nbsp; You would need to submit a ticket to a moderator by clicking on the questions mark on the bottom right.</P> Thu, 12 Sep 2019 15:09:02 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Transferred-number-and-data-is-no-longer-working/m-p/424882#M311714 Triguy 2019-09-12T15:09:02Z Re: Transferred number and data is no longer working https://productioncommunity.publicmobile.ca/t5/Get-Support/Transferred-number-and-data-is-no-longer-working/m-p/424883#M311715 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/76732">@Triguy</a>&nbsp;wrote:<BR /><P>Your port in incomplete.&nbsp; You would need to submit a ticket to a moderator by clicking on the questions mark on the bottom right.</P><HR /></BLOCKQUOTE><P>I don't believe number porting is the issue.&nbsp; Data would work evem if number porting failed.&nbsp; I do, however, beleive that there might be an account data provisioning issue.</P> Thu, 12 Sep 2019 15:11:35 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Transferred-number-and-data-is-no-longer-working/m-p/424883#M311715 computergeek541 2019-09-12T15:11:35Z Re: Transferred number and data is no longer working https://productioncommunity.publicmobile.ca/t5/Get-Support/Transferred-number-and-data-is-no-longer-working/m-p/424884#M311716 <P>Ok thanks. When I try to log in using my community account it says error logging in even though all the information provided is correct.</P> Thu, 12 Sep 2019 15:13:44 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Transferred-number-and-data-is-no-longer-working/m-p/424884#M311716 DCM5 2019-09-12T15:13:44Z Re: Transferred number and data is no longer working https://productioncommunity.publicmobile.ca/t5/Get-Support/Transferred-number-and-data-is-no-longer-working/m-p/424885#M311718 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/100403">@DCM5</a>&nbsp;wrote:<BR /><P>I set up a new phone using Public Mobile. The number and the data worked fine. Then I transferred numbers because I wanted to keep the number of my previous phone which was on Virgin Mobile. The number transferrred went smoothly. I can recieve texts but my data does not work. Any idea how to fix this issue?</P><HR /></BLOCKQUOTE><P>Which phone are you using?</P><P>For LG phone, do a network reset after changing provider before your data working again.</P> Thu, 12 Sep 2019 15:14:19 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Transferred-number-and-data-is-no-longer-working/m-p/424885#M311718 popping 2019-09-12T15:14:19Z Re: Transferred number and data is no longer working https://productioncommunity.publicmobile.ca/t5/Get-Support/Transferred-number-and-data-is-no-longer-working/m-p/424886#M311719 <P>How would i fix this issue?</P> Thu, 12 Sep 2019 15:14:45 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Transferred-number-and-data-is-no-longer-working/m-p/424886#M311719 DCM5 2019-09-12T15:14:45Z Re: Transferred number and data is no longer working https://productioncommunity.publicmobile.ca/t5/Get-Support/Transferred-number-and-data-is-no-longer-working/m-p/424889#M311721 <P>Oh right. I dont have an LG but i restarted my phone and the data was working fine. Probably should have done that intially. Thanks&nbsp;</P> Thu, 12 Sep 2019 15:18:02 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Transferred-number-and-data-is-no-longer-working/m-p/424889#M311721 DCM5 2019-09-12T15:18:02Z