topic Re: Number porting from Fido to Public Mobile in Get Support

Number porting from Fido to Public Mobile

bbsaxena — Wed, 05 Jan 2022 13:52:59 GMT

I am new to PM and would like to port number from Fido to PM. Can you please guide me what information is required and whom I should contact? Many thanks for your help.

Re: Number porting from Fido to Public Mobile

Ed404 — Sat, 04 Jan 2020 22:58:03 GMT

Keep your Fido account active so you keep your number.

Get a Public Mobile sim card and activate it.

Pick a temporary number.

Type in your Fido number and fill in the required account details and it should take a few hours to be done.

If however something goes wrong and certain features such as calling and receiving calls doesn't work then the port is stuck and you would need to contact Public Mobile with a support ticket.

Re: Number porting from Fido to Public Mobile

computergeek541 — Sat, 04 Jan 2020 22:57:45 GMT

@bbsaxena wrote:
I am new to PM and would like to port number from Fido to PM. Can you please guide me what information is required and whom I should contact? Many thanks for your help.

When porting, use your Fido account number if possible, but leave both Fido account PIN, and IMEI blank. Filling those in 2 fields in will not help and could cause complications.

Re: Number porting from Fido to Public Mobile

Triguy — Sat, 04 Jan 2020 22:57:49 GMT

You will need to keep your Fido account open during the porting process.

Here is more info about porting.

https://www.publicmobile.ca/en/on/get-help/articles/choose-your-phone-number

Re: Number porting from Fido to Public Mobile

bbsaxena — Sat, 04 Jan 2020 23:15:29 GMT

Thanks!!

Re: Number porting from Fido to Public Mobile

germanyf — Mon, 06 May 2024 15:59:59 GMT

This article is no longer posted

Re: Number porting from Fido to Public Mobile

hTideGnow — Mon, 06 May 2024 16:09:16 GMT

HI @germanyf

this is an old thread from 2020.

the new porting help page is this one
https://www.publicmobile.ca/en/bc/get-help/articles/transfer-your-number

May I know what problem you are facing now? you requested porting ? you can make outbound calls but not able to receive inbound calls?

or calls work perfectly both way and just sms not working?

Re: Number porting from Fido to Public Mobile

germanyf — Mon, 06 May 2024 20:51:10 GMT

I was looking on how to port my Fido number to PM. Found it. Thank you!