topic Check phone compatibility in Get Support

Check phone compatibility

loyeemanchi — Wed, 05 Jan 2022 13:52:44 GMT

Hi, I like to check 2 phones' compatibility: Vernee V2 Pro and Vivo U3x. Thanks.

Re: Check phone compatibility

NDesai — Sat, 04 Jan 2020 19:05:23 GMT

@loyeemanchi You can check it here on this page: https://www.publicmobile.ca/en/bc/get-started
Scroll down to phone compatibility checker and expand it.

If you cannot find your model in the list, then you will have to review phones specifications to find out if it is compatible.

Re: Check phone compatibility

Triguy — Sat, 04 Jan 2020 19:06:39 GMT

Try looking them up at https://willmyphonework.net/

Re: Check phone compatibility

NDesai — Sat, 04 Jan 2020 19:13:00 GMT

For full compatibility you need support of these frequencies:

4G LTE and LTE Advanced: 700 MHz, 850 MHz, 1900 MHz and 2100 MHz downlink and 1700 MHz uplink (AWS).
HSPA: 850 MHz, 1900 MHz (UMTS).

Vernee V2 Pro

LTE 700 MHz Class 17 LTE 800 MHz LTE 850 MHz LTE 900 MHz LTE 1700/2100 MHz LTE 1800 MHz LTE 1900 MHz LTE 2100 MHz LTE 2600 MHz LTE-TDD 1900 MHz (B39) LTE-TDD 2300 MHz (B40) LTE-TDD 2500 MHz (B41) LTE-TDD 2600 MHz (B38) LTE 800 MHz (B19) LTE 700 MHz (B12)

Vivo U3x (Not sure if this country specific model matters)

LTE-FDD 850 MHz (B5), LTE-FDD 900 MHz (B8), LTE-FDD 1800 MHz (B3), LTE-FDD 2100 MHz (B1), LTE-TDD 1900 MHz (B39), LTE-TDD 2000 MHz (B34), LTE-TDD 2300 MHz (B40), LTE-TDD 2500 MHz (B41), LTE-TDD 2600 MHz (B38)

Re: Check phone compatibility

popping — Sat, 04 Jan 2020 20:38:27 GMT

@loyeemanchi

PM uses 3G signal for voice + text and 3g/4G for data.

Although both phones support the 850MHz. I am not sure whether these phones will use the 850MHz as 3G as well as 4G/LTE.