topic Re: How to make LTE calling in Get Support

How to make LTE calling

Raf414 — Wed, 05 Jan 2022 13:51:43 GMT

How to make LTE calling when I call my phone automatically switches to 3G why it doesn't stay LTE all the time how to fix ?

Re: How to make LTE calling

GinYVR — Tue, 10 Sep 2019 08:29:21 GMT

@Raf414Can you elaborate? Public Mobile currently doesn't offer Voice over LTE. It uses 3G for voice.

Re: How to make LTE calling

sheytoon — Tue, 10 Sep 2019 11:31:04 GMT

@Raf414 the network has not enabled voice calls on LTE (VoLTE). All voice calls are on 3G until VoLTE is deployed by Telus for PM subscribers.

Re: How to make LTE calling

will13am — Tue, 10 Sep 2019 12:06:29 GMT

@sheytoon wrote:
@Raf414 the network has not enabled voice calls on LTE (VoLTE). All voice calls are on 3G until VoLTE is deployed by Telus for PM subscribers.

Any knowledge of when this will come if ever? Telus seems to be the worst of the big 3 in terms of trying to monetize every bit if tech advancement as if the previous generation infrastructions hasn't been paid off.

Re: How to make LTE calling

srlawren — Tue, 10 Sep 2019 15:45:35 GMT

@will13am wrote:
@sheytoon wrote:
@Raf414 the network has not enabled voice calls on LTE (VoLTE). All voice calls are on 3G until VoLTE is deployed by Telus for PM subscribers.
Any knowledge of when this will come if ever? Telus seems to be the worst of the big 3 in terms of trying to monetize every bit if tech advancement as if the previous generation infrastructions hasn't been paid off.

@sheytoon on a related question: any knowledge of if my VoLTE compatible 3rd party phone (OnePlus 7) will ever be able to use VoLTE on the VoLTE-enabled Koodo network?

Re: How to make LTE calling

sheytoon — Tue, 10 Sep 2019 16:51:17 GMT

I did ask about VoLTE on PM, but my contact didn't know about timelines.

VoLTE on OP7 and other grey market phones is unlikely. Usually Canadian operators will not enable VoLTE on phones that they don't sell themselves.

Re: How to make LTE calling

srlawren — Tue, 10 Sep 2019 23:24:44 GMT

@sheytoon wrote:
VoLTE on OP7 and other grey market phones is unlikely. Usually Canadian operators will not enable VoLTE on phones that they don't sell themselves.

@sheytoon while I don't disagree with you, I really, really hate it. I have zero interest in buying my phone from my provider. I don't think they should be allowed to do this, but sadly they are.

Re: How to make LTE calling

sheytoon — Tue, 10 Sep 2019 23:40:13 GMT

I hear you and agree as well. I guess the phone itself doesn't have to be from the provider, but if the model is sold by them, it would be certified.

I'm hoping all of this is temporary, because eventually 3G will be decommissioned and all phones must be allowed to use VoLTE/VoNR. Hope that day comes sooner rather than later 😀

Re: How to make LTE calling

srlawren — Wed, 11 Sep 2019 00:06:25 GMT

@sheytoon wrote:
I'm hoping all of this is temporary, because eventually 3G will be decommissioned and all phones must be allowed to use VoLTE/VoNR. Hope that day comes sooner rather than later 😀

@sheytoon I hope so too...and thanks for teaching me a new term (VoNR)!

Re: How to make LTE calling

sheytoon — Wed, 11 Sep 2019 00:22:48 GMT

Not sure how it's pronounced, but I always laugh when I hear "vo-ner"... Rhymes with boner! 😂

Re: How to make LTE calling

sheytoon — Wed, 11 Sep 2019 00:24:15 GMT