topic Re: SIM card no longer working in Get Support

SIM card no longer working

Mitch8801 — Wed, 05 Jan 2022 13:51:36 GMT

I’ve had public mobile for a couple months now and ever since 2 weeks ago I have been getting invalid sim alerts every so often and I would restart my phone to fix it. Now it is completely no longer working.

Wondering if anyone else has had this issue and how to fix

Re: SIM card no longer working

Jb456 — Tue, 10 Sep 2019 05:18:26 GMT

What kind of phone do you have?

Have you tried taking sim card out and cleaning the contacts?

Re: SIM card no longer working

Jb456 — Tue, 10 Sep 2019 05:34:12 GMT

A few more things.

By chance is it an LG phone? lG phones sometimes have issues..you might need to do a network reset.

Also do you have old phone lying around or a friend's phone to put your sim in to see if issues still happen?

Re: SIM card no longer working

geopublic — Tue, 10 Sep 2019 05:38:32 GMT

@Mitch8801 wrote:
I’ve had public mobile for a couple months now and ever since 2 weeks ago I have been getting invalid sim alerts every so often and I would restart my phone to fix it. Now it is completely no longer working.
Wondering if anyone else has had this issue and how to fix

@Mitch8801 That sounds like a possible hardware issue with your device or sim tray. Do you have another phone you can test your sim card with? It's highly unlikely that sim cards go bad so you need to determine if it's a phone issue or a card issue.

Re: SIM card no longer working

Mitch8801 — Tue, 10 Sep 2019 07:58:28 GMT

I’ll try another phone, it’s a iPhone X

Re: SIM card no longer working

Mitch8801 — Tue, 10 Sep 2019 07:58:59 GMT

It’s actually a iPhone X. I’ll give another phone a shot

Re: SIM card no longer working

GinYVR — Tue, 10 Sep 2019 08:58:20 GMT

@Mitch8801I recommend you take it to an Apple Store and let the Genius Bar to take a look at it, it sounds like a hardware issue with the SIM slot or tray.

Re: SIM card no longer working

campq24 — Thu, 12 Sep 2019 13:30:26 GMT

What does the error message say? Does it have say no SIM card?