topic Re: Unlock Simcard in Get Support

Unlock Simcard

lemlem — Wed, 05 Jan 2022 13:51:05 GMT

I purchased the new public mobile simcard earlier today and now that I have inserted the simcard, it is requesting for a "SIM network unlock PIN", I do not know what that is.

Re: Unlock Simcard

wetcoaster — Fri, 03 Jan 2020 06:07:41 GMT

@lemlem wrote:
I purchased the new public mobile simcard earlier today and now that I have inserted the simcard, it is requesting for a "SIM network unlock PIN", I do not know what that is.

Your phone is locked to your previous provider. You have to contact them for the unlock key.

If it's a Samsung phone you can also start a live chat on Samsung.ca

Re: Unlock Simcard

cellphoneuser1 — Fri, 03 Jan 2020 06:11:57 GMT

@lemlem wrote:
I purchased the new public mobile simcard earlier today and now that I have inserted the simcard, it is requesting for a "SIM network unlock PIN", I do not know what that is.

If you don't want to deal with the old conpany, you can buy an unlock code from ebay but from the old Canadia carrier is free.

Re: Unlock Simcard

lemlem — Fri, 03 Jan 2020 06:20:35 GMT

It is an unlocked Samsung phone, I didn't have a problem with my previous SIM card/ provided.

Re: Unlock Simcard

wetcoaster — Fri, 03 Jan 2020 06:23:33 GMT

@lemlem wrote:
It is an unlocked Samsung phone, I didn't have a problem with my previous SIM card/ provided.

Some phone lock automatically to the first SIM inserted. Samsung is notorious for this.

Re: Unlock Simcard

geopublic — Fri, 03 Jan 2020 06:25:49 GMT

@lemlem wrote:
It is an unlocked Samsung phone, I didn't have a problem with my previous SIM card/ provided.

@lemlem Your phone might be locked to the previous provider. You must get the Network Unlock PUK code from your previous provider.
If your phone is a Samsung you might be able to get an unlock code from the Samsung website via a chat
To start a live chat session from Samsung's Contact Us page: http://www.samsung.com/ca/info/contactus.html?CID=AFL-hq-mul-0813-11000170.

Hope this helps!

Re: Unlock Simcard

lemlem — Fri, 03 Jan 2020 06:25:55 GMT

How do I get the public mobile sim card unlocked then?

Re: Unlock Simcard

geopublic — Fri, 03 Jan 2020 06:30:12 GMT

@lemlem wrote:
How do I get the public mobile sim card unlocked then?

@lemlem it's not the sim card that is locked. You previous provider locked your phone so you need to ask them to unlock it.

Re: Unlock Simcard

computergeek541 — Fri, 03 Jan 2020 07:06:01 GMT

@lemlem wrote:
It is an unlocked Samsung phone, I didn't have a problem with my previous SIM card/ provided.

Your phone is not unlocked. Sorry, but you will have to get it unlocked before you can use this device at Public Mobile.