topic Re: mms on iphone 5s not working in Get Support

mms on iphone 5s not working

mimmo — Tue, 04 Jan 2022 18:05:11 GMT

HI i just helped a friend join PM using a Iphone 5S.

I tried to set up the APN following the info found in http://productioncommunity.publicmobile.ca/t5/Announcements/iPhone-Update-and-APN-settings/m-p/1610#M41

only cellular apn option is visable, I don't see the mms or internet teathering options.

any ideas would be great.

thanks

Dominic

Re: mms on iphone 5s not working

jheili99 — Sat, 29 Oct 2016 20:04:38 GMT

hi... i use an iphone 5s but my apn says:

isp.mb.com and not only sp.mb.com ( just checked my 5s )

leave username and password blank...

try this one and restart the phone.... i have no issues with sending pic messages ...

Re: mms on iphone 5s not working

mimmo — Sat, 29 Oct 2016 20:44:42 GMT

@jheili99 do you just have the one apn settings (cellular data) or the additional ones like in the picture? I only have the first. no visual, no MMS, No Teathering.

sing software 10.1

from the PM post

Re: mms on iphone 5s not working

jheili99 — Sat, 29 Oct 2016 20:52:15 GMT

the APN settings you show are for android..

here's what i did:

1. settings...

2.cellular

3.cellelar data options ( enable LTE ...enable Data Roaming )

4. celluar Data Network

next window should only show you APN/USERNAME/PASSWORD

under APN just punch in isp.mb.com and restart your phone.....

Re: mms on iphone 5s not working

mimmo — Sun, 30 Oct 2016 00:48:07 GMT

@jheili99 Thanks for the help. Got it figured out. My friend thought he had the lastest version but didn't. The iphone needed to be updated to 10.xx it was at 8.xx. Once this was done all teh seetings that were shown in the picture were available.

@Mary_M Would it be possible to put in that apn setting post that if one does not see the full list of options that the customer shoudl ensure they have the latest version of the iphone software.

Re: mms on iphone 5s not working

Cat_ — Thu, 11 May 2017 14:08:54 GMT

I have the latest software iOS 10.3.1 , I have updated the APN settings to:

APNL sp.mb.com

Username <blank>

Password <blank>

but I don't see MMS or anything else on that screen. My data doesn't work, please help!