topic Re: Sim Card Payment in Get Support

Sim Card Payment

Cggateman — Wed, 05 Jan 2022 13:50:28 GMT

I ordered a SIM card. It charged my card but the site does not let me complete order. Is the SIM card ordered?

Re: Sim Card Payment

Triguy — Thu, 02 Jan 2020 19:21:48 GMT

Did you receive a confirmation email with tracking# ?

If you need further assistance then submit a ticket to a moderator.

If you are having trouble with your services, the next step is to contact a moderator. Here is the link to create a ticket through SIMon:

https://www.publicmobile.ca/en/bc/get-help -> Click on Chat with Simon - on the line "ask me something" write "moderator" -> then click on "account specific question" -> afterward click on "no, I want a human" -> finally you will see an answer "submit a ticket Click me!"

Re: Sim Card Payment

geopublic — Thu, 02 Jan 2020 19:23:16 GMT

@Cggateman wrote:
I ordered a SIM card. It charged my card but the site does not let me complete order. Is the SIM card ordered?

@Cggateman Yes only if you reecived an order number otherwise try again or you can use Amazon or Ebay as alternative sources.