topic Re: Autopay in Get Support

Autopay

Canuks — Wed, 05 Jan 2022 13:50:09 GMT

How can i stop my autopay

Re: Autopay

Jb456 — Thu, 02 Jan 2020 05:36:25 GMT

Call 611 or log into your self serve account. Click payment. Click manage auto pay. Click remove card.

Re: Autopay

Ed404 — Thu, 02 Jan 2020 05:35:59 GMT

Login to self-serve
Click on the payment tab
Click on Manage Autopay
Click the green button named "Remove autopay"

Re: Autopay

yanzhiqiang — Thu, 02 Jan 2020 05:38:24 GMT

Re: Autopay

LoveMyBolt — Thu, 02 Jan 2020 05:38:52 GMT

@Canuks wrote:
How can i stop my autopay

Are you intending to leave? Go away for a couple months?

Why turn it off? It's a free and easy $2.

If you're intending to leave then remove your card too while you're there.

Re: Autopay

Jeanneb — Thu, 02 Jan 2020 06:15:01 GMT

Should be able to delete on line or put money on phone and they shouldn't need to use autopay.

Re: Autopay

cellphoneuser1 — Thu, 02 Jan 2020 09:49:44 GMT

@Jeanneb wrote:
Should be able to delete on line or put money on phone and they shouldn't need to use autopay.

There's no need to guess when the answer was already given. Putting money on account isn't the way to disable autopay. The member might want to change to a different card or might be leaving Public.

Re: Autopay

dna2016 — Thu, 02 Jan 2020 14:29:54 GMT

@Canuks it's pretty simple. Just log in to your My Account portal and do the following:

1. Select the Payment tab.

2. Select Manage Auto Pay

3. Select Remove Auto Pay

And that's pretty much it, but remember you'll lose your $2 auto pay monthly credit.

Re: Autopay

Staliger — Thu, 02 Jan 2020 17:21:52 GMT

@Canuks wrote:
How can i stop my autopay

You can do so via your SelfService Account. Select Payment and then Manage My Card to remove it.

Re: Autopay

kcsuv — Sun, 12 Jan 2020 02:46:14 GMT

My account has been transferred out.I can't sige in self-service，how to stop autopay？

Re: Autopay

computergeek541 — Sun, 12 Jan 2020 04:43:55 GMT

@kcsuv wrote:
My account has been transferred out.I can't sige in self-service，how to stop autopay？

When you port out, your Public Mobile account is closed. This shouldn't be an issue, but if you are charged again, you'll need to contact the moderators.As the account is closed, that means that there is no active plan, meaning that amount owed would be $0, regardless.