topic Re: forget password in Get Support

forget password

riya — Wed, 05 Jan 2022 13:49:01 GMT

hi. i forget my password and i choose forget password option and they send a mail to me but i opened it later so now its not possible for me to change my password what coud i do

Re: forget password

Jb456 — Tue, 31 Dec 2019 23:51:55 GMT

Re: forget password

Staliger — Tue, 31 Dec 2019 23:52:48 GMT

@riya wrote:
hi. i forget my password and i choose forget password option and they send a mail to me but i opened it later so now its not possible for me to change my password what coud i do

Better to seek for the moderator's help: click the "?" in lower right side of the page, type "contact moderator", and follow directions.

Re: forget password

Dunkman — Wed, 01 Jan 2020 00:03:33 GMT

@riya

As you wait for moderator help, you can try dialing 611 via your phone. You can do some basic account services by dialing 611.

https://productioncommunity.publicmobile.ca/t5/Self-Serve/611-IVR-Menu-System/m-p/289352

Re: forget password

zayn2000 — Fri, 10 Jan 2020 21:38:30 GMT

Go to this page: https://selfserve.publicmobile.ca/Overview/

Click "Forgot your password?"(under the log in button) and they will send you another email with instructions on how to change it.

Re: forget password

telemonster — Fri, 10 Jan 2020 22:58:06 GMT

Do n ot panic, drink coffee and here we go. Help is on the way. Solved

Re: forget password

computergeek541 — Sat, 11 Jan 2020 00:43:13 GMT

@telemonster wrote:
Do n ot panic, drink coffee and here we go. Help is on the way. Solved

This discussion is about a customer trying to recover access to the self serve account.