topic Re: December 31 is a Great Day to take screen shots of your years billing activity in Get Support

December 31 is a Great Day to take screen shots of your years billing activity

AE_Collector — Wed, 05 Jan 2022 13:48:54 GMT

So I made up a post with details on where to find your activity and how to get 1 years worth rather than 6 months maximum. I included some sample screen shots and posted it here. It flew off to the unmoderated, never to be seen again file. I tried reposting, removing the pictures and reposting, copying just the text to a new post but No Go.

So at this level of frustration all I can do is mention what I did in the title along with these simple instructions:

if you use the calendar inputs on the right side you can get up to one full year rather than just up to 6 months by using the drop down menu on the left side.

You can reorganize things into oldest on top rather than newest on top. I had to click around the pages to get all to load and in the correct order but I finally got what I wanted.

AE_Collector

Re: December 31 is a Great Day to take screen shots of your years billing activity

AE_Collector — Tue, 31 Dec 2019 22:09:18 GMT

Going to try adding a couple of screen shots here rather than in the initial post.

Select the time frame here:

Here is what the reports look like:

Re: December 31 is a Great Day to take screen shots of your years billing activity

NDesai — Tue, 31 Dec 2019 22:34:22 GMT

Not a bad idea to c/p that info into an excel file. It sucks that we cannot get more than a few rows and have to click through pages. This is one area PM/Koodo prepaid really needs to improve the functionality of the self-serve.

Re: December 31 is a Great Day to take screen shots of your years billing activity

will13am — Wed, 01 Jan 2020 00:13:02 GMT

In the early days I was interested in following my account around payment time. Now, I have too many accounts and to have the time to micro manage. I knew of this little trick long ago. Unfortunately, it doesn't do much for the customer. The ideal would be a downloadable monthly bill.

Re: December 31 is a Great Day to take screen shots of your years billing activity

AE_Collector — Wed, 01 Jan 2020 00:19:58 GMT

Yes the definitely need to get to some sort of downloadable or emailable statements. Hopefully next year (a couple of hours from now).

AE_Collector

Re: December 31 is a Great Day to take screen shots of your years billing activity

darlicious — Wed, 01 Jan 2020 10:34:00 GMT

https://productioncommunity.publicmobile.ca/t5/premod/moderationitemspage/tab/rejected @AE_Collector Oh so I see you've become a victim of the nasty *poof* the magic dragon disappearing post bug. Welcome to our makeshift infirmary of self imposed quarantine. Perhaps I should open the bummer tent to those of us condemned with this ailment. If you do miss your posts and would like to see them again....here.?....or up there...fingers crossed I have made the link available to you.

Edit: Epic fail....see below for hard earned success.

Re: December 31 is a Great Day to take screen shots of your years billing activity

darlicious — Wed, 01 Jan 2020 10:32:20 GMT

https://productioncommunity.publicmobile.ca/t5/premod/moderationitemspage/tab/rejected Search...try try again.

Success try this one @AE_Collector

Re: December 31 is a Great Day to take screen shots of your years billing activity

AE_Collector — Wed, 01 Jan 2020 16:41:41 GMT

Yeah it took me straight there right after I thought I had posted it but I couldn't figure out how to fix it. And copying just tge text to a brand new post resulted in a second copy of it in quarantine. I only barely had time to throw the first postvtogethervatvthat moment so certainly didn't have time to fight with it then.

In any event, January 1 is another good day to do the screen shots for all of 2019.

AE_Collector

Re: December 31 is a Great Day to take screen shots of your years billing activity

darlicious — Wed, 01 Jan 2020 19:42:14 GMT

@AE_Collector Yes how to get them out of there is another question. However if it's a long post or something that is being said continues being flagged as spam the trick for me is to take a screenshot and post that. Apparently the software can't read the picture versus a post.

Re: December 31 is a Great Day to take screen shots of your years billing activity

computergeek541 — Sat, 01 Jun 2024 17:52:00 GMT

removed spam