topic Re: How does the $15 prepaid plan work for data coverage? in Get Support

How does the $15 prepaid plan work for data coverage?

Fretman — Wed, 05 Jan 2022 13:48:46 GMT

Hi Everyone,

For the $15 prepaid plan, if you use up all your 250mb of data, do you still continue to get data coverage but at a capped slower speed? Or do you need to buy something extra (add-on) to be able to get data coverage until the end of the month. Thanks.

Re: How does the $15 prepaid plan work for data coverage?

CannonFodder — Tue, 31 Dec 2019 20:09:23 GMT

I'm not personally SURE, but based on other posts here, I BELIEVE that once your data is used up, you're cut off, and will either have to rely on wifi, or buy an add-on for more.

Re: How does the $15 prepaid plan work for data coverage?

geopublic — Tue, 31 Dec 2019 20:11:06 GMT

@Fretman wrote:
Hi Everyone,

For the $15 prepaid plan, if you use up all your 250mb of data, do you still continue to get data coverage but at a capped slower speed? Or do you need to buy something extra (add-on) to be able to get data coverage until the end of the month. Thanks.

@Fretman You data just stops working. Your choices when that happens are:

Purchase a data add-on (never exipres until used up)
Change to another plan with more data (via selfserve)
Renew you current plan early (requires moderator's help)

Re: How does the $15 prepaid plan work for data coverage?

Jb456 — Tue, 31 Dec 2019 20:14:46 GMT

Once you reach your data limit it stops. You can buy a data add-on for $30.

You might want to look at Lucky mobile. As with them once you reach your data limit you get unlimited throttle data ( 128 Kbps) for remainder of the 30 day period. Unfortunately Public Mobile does not offer this.

Re: How does the $15 prepaid plan work for data coverage?

Luddite — Tue, 31 Dec 2019 20:13:11 GMT

@Fretman wrote:
Hi Everyone,

For the $15 prepaid plan, if you use up all your 250mb of data, do you still continue to get data coverage but at a capped slower speed? Or do you need to buy something extra (add-on) to be able to get data coverage until the end of the month. Thanks.

No data coverage once it's used up; same for the 100 minutes outgoing calls. Running out of data will not stop MMS/picture messaging.

So, you are correct and a data add-on would be needed for additional data coverage. BUT because the data add-on are expensive, it's usually better to buy a "better" plan, or renew your current plan with moderator assistance, early.

Re: How does the $15 prepaid plan work for data coverage?

Fretman — Tue, 31 Dec 2019 20:14:10 GMT

@CannonFodder wrote:
I'm not personally SURE, but based on other posts here, I BELIEVE that once your data is used up, you're cut off, and will either have to rely on wifi, or buy an add-on for more.

@CannonFodder, thanks. I believe that is the case. I know there are some carriers like Freedom that will allow you to continue using data but at a capped lower speed. I guess PM does not offer that.

Re: How does the $15 prepaid plan work for data coverage?

CannonFodder — Tue, 31 Dec 2019 20:15:17 GMT

@Jb456 wrote:
Once you reach your data limit it stops. You can buy a data add-on for $30.

You might want to look at Lucky mobile. As with them once you reach your data limit you get unlimited throttle data for remainder of the 30 day period. Unfortunately Public Mobile does not offer this.

Yes, BUT with Lucky's $15 plan, the 100 mins. of calls you have are BOTH outgoing & incoming, as opposed to the unlimited incoming calls here..... guess it comes down to which is more important - phone calls or data......

Re: How does the $15 prepaid plan work for data coverage?

Fretman — Tue, 31 Dec 2019 20:15:22 GMT

@geopublic wrote:
@Fretman wrote:
Hi Everyone,

For the $15 prepaid plan, if you use up all your 250mb of data, do you still continue to get data coverage but at a capped slower speed? Or do you need to buy something extra (add-on) to be able to get data coverage until the end of the month. Thanks.
@Fretman You data just stops working. Your choices when that happens are:

Purchase a data add-on (never exipres until used up)
Change to another plan with more data (via selfserve)
Renew you current plan early (requires moderator's help)

@geopublicthanks for the info. I'll take a look at the add-on option that never expires. That sounds interesting. I rarely use data on my phone so it could be a good option.

Re: How does the $15 prepaid plan work for data coverage?

Fretman — Tue, 31 Dec 2019 20:16:56 GMT

@Jb456 wrote:
Once you reach your data limit it stops. You can buy a data add-on for $30.

You might want to look at Lucky mobile. As with them once you reach your data limit you get unlimited throttle data ( 128 Kbps) for remainder of the 30 day period. Unfortunately Public Mobile does not offer this.

@Jb456, thanks. That is interesting regarding Lucky Mobile. I looked at them first but decided to look at PM as well because I thought LM did not offer that unlimited throttling option.

Re: How does the $15 prepaid plan work for data coverage?

geopublic — Tue, 31 Dec 2019 20:18:14 GMT

@Fretman There is also a 500 Canada wide minute add-on for $5 that also never expires and only kicks in when needed.

Re: How does the $15 prepaid plan work for data coverage?

Fretman — Tue, 31 Dec 2019 20:18:54 GMT

@Luddite wrote:
@Fretman wrote:
Hi Everyone,

For the $15 prepaid plan, if you use up all your 250mb of data, do you still continue to get data coverage but at a capped slower speed? Or do you need to buy something extra (add-on) to be able to get data coverage until the end of the month. Thanks.
No data coverage once it's used up; same for the 100 minutes outgoing calls. Running out of data will not stop MMS/picture messaging.
So, you are correct and a data add-on would be needed for additional data coverage. BUT because the data add-on are expensive, it's usually better to buy a "better" plan, or renew your current plan with moderator assistance, early.

@Ludditethanks. Good to know. Based on everyone's responses, PM does not offer throttling of data after usage is over. I'll weigh the pros and cons between PM and LM and see which is best for me.

Re: How does the $15 prepaid plan work for data coverage?

CannonFodder — Tue, 31 Dec 2019 20:25:32 GMT

@Fretman wrote:
@geopublicthanks for the info. I'll take a look at the add-on option that never expires. That sounds interesting. I rarely use data on my phone so it could be a good option.

Well, unless you've already gotten close to your data limit(Edit - oops, see you haven't picked a provider yet), you MIGHT never need to worry about it. I too chose the $15 plan here, because I too rarely use data, and although I got the 1GB PM holiday freebie, I STILL have only used a teeny-weeny portion of my allotted 250MB monthly data.....

Re: How does the $15 prepaid plan work for data coverage?

Fretman — Tue, 31 Dec 2019 20:22:07 GMT

@geopublic wrote:
@Fretman There is also a 500 Canada wide minute add-on for $5 that also never expires and only kicks in when needed.

@geopublic, whoa, did not even see that. That might be perfect for me as my other phone is with Telus on their 400 minute/year plan. Need to research Public Mobile more.

Re: How does the $15 prepaid plan work for data coverage?

Jb456 — Tue, 31 Dec 2019 20:23:56 GMT

@Fretman wrote:
@Jb456 wrote:
Once you reach your data limit it stops. You can buy a data add-on for $30.

You might want to look at Lucky mobile. As with them once you reach your data limit you get unlimited throttle data ( 128 Kbps) for remainder of the 30 day period. Unfortunately Public Mobile does not offer this.
@Jb456, thanks. That is interesting regarding Lucky Mobile. I looked at them first but decided to look at PM as well because I thought LM did not offer that unlimited throttling option.

The downside with Lucky Mobile as @CannonFodder mentioned is your calling minutes are used both incoming/outgoing with Lucky Mobile where with Public Mobile incoming is free.

Also Public Mobile has incentives like adding autopay to get $2 reduction every 30 days.. refer a friend $1 every 30 days. Longer you're with PM you get yearly discount $1 ..and participation in community forums for discounts as well.

You need to decide what is better for you savings long term or unlimited data. Also you never know what future holds with PM maybe one day they will offer unlimited throttle data as well.

If you decide on PM don't forget to use a referral code at signup for a $10 credit.

Re: How does the $15 prepaid plan work for data coverage?

CannonFodder — Tue, 31 Dec 2019 20:30:07 GMT

@Fretman wrote:
@geopublic wrote:
@Fretman There is also a 500 Canada wide minute add-on for $5 that also never expires and only kicks in when needed.
@geopublic, whoa, did not even see that. That might be perfect for me as my other phone is with Telus on their 400 minute/year plan. Need to research Public Mobile more.

Yup, I used to be on the Lucky $25 plan, but given that I don't use my phone that much, and especially not for data, I figured I'd cut the cost some, and out of the options available, the PM $15 works best for me(except for my poor coverage around home), AND that $5/500mins. add-on is something I hadn't noticed either, but if I ever need more than my allotted monthly 100 mins. outgoing, I'll be all over that add-on. 👍

Re: How does the $15 prepaid plan work for data coverage?

popping — Tue, 31 Dec 2019 20:32:52 GMT

@Fretman

PM is prepaid and no pay-per-use. Therefore, your data will stop working. There is no data overage charge from PM.

Options to get more data:
1. If your current data limit does not meet your 30 days' need, you may change a plan with more data. You can do the plan from self-serve. You get your data back immediately with plan change.
2. If you want to renew the same plan early, you need to create a moderator support ticket using the ? button at the bottom right hand corner of this page. Moderator wait time is up to 2 days. If your next renewal date is 2 days away, you may just on data diet for a few days until after renewal.
3. You can buy data add-ons $30 1GB data or $10 200MB data. Expensive option

Re: How does the $15 prepaid plan work for data coverage?

Fretman — Tue, 31 Dec 2019 20:38:12 GMT

@geopublic wrote:
@Fretman There is also a 500 Canada wide minute add-on for $5 that also never expires and only kicks in when needed.

@geopublic, I found the $5 plan on the website. I need some clarification though. So if I decide to get this add-on, I will have 500 minutes to use for as long as I like? So I don't have to pay the $15 monthly prepaid plan anymore or do I still need to continue paying $15 per month. Thanks.

Re: How does the $15 prepaid plan work for data coverage?

CannonFodder — Tue, 31 Dec 2019 20:39:04 GMT

@Fretman wrote:
@geopublic wrote:
@Fretman There is also a 500 Canada wide minute add-on for $5 that also never expires and only kicks in when needed.
@geopublic, I found the $5 plan on the website. I need some clarification though. So if I decide to get this add-on, I will have 500 minutes to use for as long as I like? So I don't have to pay the $15 monthly prepaid plan anymore or do I still need to continue paying $15 per month. Thank.

That $5 add-on is just that - an add-on to an existing plan, in case you run out of calling minutes, it's not a plan unto itself.

Oh, and those 500mins. don't expire at the end of the month - they roll-over month after month, until they're all used, so it's a nice little safety net if you need it. 👍

Re: How does the $15 prepaid plan work for data coverage?

popping — Tue, 31 Dec 2019 20:37:38 GMT

@Fretman wrote:
@geopublic wrote:
@Fretman There is also a 500 Canada wide minute add-on for $5 that also never expires and only kicks in when needed.
@geopublic, I found the $5 plan on the website. I need some clarification though. So if I decide to get this add-on, I will have 500 minutes to use for as long as I like? So I don't have to pay the $15 monthly prepaid plan anymore or do I still need to continue paying $15 per month. Thank.

You need an active plan to be used with your add-on minutes.

Re: How does the $15 prepaid plan work for data coverage?

geopublic — Tue, 31 Dec 2019 20:38:10 GMT

@Fretman wrote:
@geopublic wrote:
@Fretman There is also a 500 Canada wide minute add-on for $5 that also never expires and only kicks in when needed.
@geopublic, I found the $5 plan on the website. I need some clarification though. So if I decide to get this add-on, I will have 500 minutes to use for as long as I like? So I don't have to pay the $15 monthly prepaid plan anymore or do I still need to continue paying $15 per month. Thank.

@Fretman No, you will need a talk plan to purchase that add-on and be able to use the add-on. The minutes stay on your account and only kick in when needed.